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American Lock & Key

Address: 2110 Spencer Rd, Richmond, VA 23230

Phone: +1 804-282-6060

Hours: Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 6:00 AM – 10:00 PM

Two days prior to moving cross country and shipping my car, I realized my spare key was missing. Denise gave me a call shortly after I left a voicemail and was able to help me get a spare on the same day for a very fair price! So grateful for their help… Highly recommend this place!

City Locksmith

4.7/5 (135) View on Map

Address: 8504 Glazebrook Ave, Henrico, VA 23228

Phone: +1 804-593-0042

Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

I had a very disappointing experience with this company.

When I first called the office, the call was abruptly disconnected without any explanation. Shortly after, a technician called me directly and provided a quote. Later that afternoon, I contacted him again to schedule the service. He told me he would arrive within 45 minutes. After waiting and him being more than 50 minutes late, I informed him that it no longer worked for me and that we could continue the service another day.

The following day, I called again. The technician said he was not in my area and would contact me when he was. By the evening, I followed up and received no response at all.

On the third day, I contacted the office to explain the situation. I was told another technician would reach out, but once again, no one ever did.

Overall, the communication was extremely poor, and I was repeatedly stood up. Based on my experience, I cannot recommend this company if you value reliability and basic professionalism.

The Key Guy Locksmith & Security

4.8/5 (216) View on Map

Address: 4901 Waller Rd, Richmond, VA 23230

Phone: +1 804-510-0539

Hours: Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

UPDATE: I am pleased to announce that after purchasing another fob from a different locksmith, I have yet to have any technical difficulties with remote start, locking or unlocking my vehicle using my REPLACEMENT fob in over a year!!!

Imagine leaving your vehicle running locking the door with the fob upon exiting and go to get back into your vehicle and the fob doesn’t work!!!! Well that’s what happens when you listen to THE KEY GUY Mr I didn’t sell you a defective key fob.

After getting a YELP notification that the owner responded I had to respond!

This is the customer service you’ll get if for some reason there’s any technical difficulties since the key guy only sell flawless equipment! As per Michael response it was my vehicle not the defective $250 key fob he sold me! Continued from Tiarra B 1 star review)

Noble Locksmith of Richmond

4.8/5 (67) View on Map

Address: 4901 Waller Rd, Richmond, VA 23230

Phone: +1 804-300-3400

I called here after a family member lost a transponder key. They were here in just a couple hours and it took them MAYBE 15 minutes to have two keys made! Great experience. The locksmith was wonderful at his job and the price was very reasonable. Will definitely come here again! The only thing I regret is not having more cash on me to tip!!!

Capitol Security & Lock, Inc.

4.6/5 (23) View on Map

Address: 8175 Staples Mill Rd, Henrico, VA 23228

Phone: +1 804-965-0800

Hours: Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Capital Locks is an Awesome company!!! They have the absolute best customer service. From the minute I spoke with their courteous and caring front office personnel, next I was greeted by their experienced service technician and finally ending with an exceptional owner! Definitely a 5 start experience. I totally feel safe and at ease! Thank you!

KeyMe Locksmiths

4.6/5 (60) View on Map

Address: 6920 Forest Ave, Richmond, VA 23230

Phone: +1 276-240-3026

Hours: Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 6:00 AM – 11:00 PM

Only 1/4 keys worked. I need a refund asap!

Minute Key

Address: 6501 W Broad St, Richmond, VA 23230

Phone: +1 303-532-0602

Hours: Monday: 6:00 AM – 10:00 PM
Tuesday: 6:00 AM – 10:00 PM
Wednesday: 6:00 AM – 10:00 PM
Thursday: 6:00 AM – 10:00 PM
Friday: 6:00 AM – 10:00 PM
Saturday: 6:00 AM – 10:00 PM
Sunday: 8:00 AM – 8:00 PM