Lock and Fix-It Shop

5/5 (3) View on Map

Address: 12980 Balloon Pl, Whitewood, SD 57793

Phone: +1 605-347-1463

Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Excellent, timely, and very trustworthy. Hometown all the way! Price was very reasonable! Very satisfied with the work.

ADI Lock & Key

4.4/5 (115) View on Map

Address: 204 F St Suite B3, Davis, CA 95616

Phone: +1 530-297-8240

Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

They did not disclose their mandatory service call fee for them to come over. Since I was in a rush to not miss my final exam (because the contractor arrived later than I was told), I agreed to pay the full sum of $489.29. The contractor told me the individual costs and proceeded to calculate them, but put his phone away as he was calculating the total. I felt like this was an incorrect amount, but I paid it anyway as I was in a hurry.

After the key was made, I was told there would be an additional charge of $125 for every spare key that I wanted to rewrite to the new security code. They failed to disclose this piece of information prior to the service.

I called them back as soon as possible (2 hours later) requesting a full refund, as they did not disclose two critical pieces of information upfront. They refused to give me a refund because my key cut and electronically programmed.

Furthermore, I was not given a receipt detailing the costs of each service.

Edit: A few days later, I reached out to them again requesting a refund and asked for help finding their storefront location so I could get my key reprogrammed. They did not give me any information and blocked my number.
I plan to file a formal complaint against this company for illegal and deceptive business practices.

Gene’s Lock Shop

4.9/5 (118) View on Map

Address: 3345 E Colorado Blvd, Spearfish, SD 57783

Phone: +1 605-642-4542

Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Sue walked us through the whole process and made it fun, a seriously tough thing to do when you are upset about losing your only key. She took all of the information for the key code in advance so they could get me fixed up quickly. We knew right off the bat that we were dealing with true professionals – Sue gave us a ton of information even when she wasn’t sure we would use their services. I was surprised how affordable it was for such excellent service. Don’t lose your only key! But if you do, head over to Gene’s. Great place, great people.

Bob’s Lock & Key

4.6/5 (232) View on Map

Address: 3936 S Western Ave, Sioux Falls, SD 57105

Phone: +1 605-338-6096

Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Have always had great service from them. Best prices in town. They recently helped with a gun cabinet lock when I was in a pinch, and were very prompt. Customer for life!