Go Pro Locksmith

4.9/5 (126) View on Map

Address: 4039 Transport St Ste.103, Palo Alto, CA 94303

Phone: +1 650-684-5844

Hours: Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 9:00 PM

I called this company to unlock my car after locking my keys inside. The technician used an air wedge and a metal rod to reach through the door slit and grab the key ring (around 6 keys). After the job, my passenger side door no longer closed tightly and there was a visible gap.

I asked the technician to pour a small amount of water on that area to check the seal, and it leaked. Instead of acknowledging the issue, the company became defensive and said things like “Why test it? Because you knew it was wrong?” which came across as condescending.

Later they claimed to have “before and after” photos, but the only photo they had was taken after the job was done, and they tried to use it as proof that the damage existed earlier. That is not honest or professional.

The leak and misalignment started immediately after their visit, and their reaction showed zero accountability. I filed a Yelp Guarantee claim and Yelp validated the issue and reimbursed me after reviewing the evidence.

If you hire them, document everything with photos and video, because they will refuse responsibility if something goes wrong.

Peaks Locksmith

5/5 (108) View on Map

Address: 1621 W El Camino Real ste 112, Mountain View, CA 94040

Phone: +1 669-455-6595

Hours: Monday: 6:00 AM – 9:00 PM
Tuesday: 6:00 AM – 9:00 PM
Wednesday: 6:00 AM – 9:00 PM
Thursday: 6:00 AM – 9:00 PM
Friday: 6:00 AM – 9:00 PM
Saturday: 6:00 AM – 9:00 PM
Sunday: 6:00 AM – 9:00 PM

Peaks did a great job. I installed a new door with a Tru Lock system that was complicated. Ryan researched the parts needed, ordered them for me and did a great job installing the smart lock. A few other locksmitha declined the job given the complexity.

InstaCarKey

3.8/5 (92) View on Map

Address: 4 S 2nd St Suite 308, Pottsville, PA 17901

Phone: +1 570-483-3121

Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM

Showed up on a Sunday, luckily they were there waiting for a U-Haul truck to be returned and the guy was able to cut me a key really quick and I was in and out and on my way all within 45 minutes.

My review of 3 stars is due to the fact I was told they would send me a form so I could get reimbursed by Triple A, 1 week later and no form even after multiple calls and text reminders.