Timchak Safe and Lock LLC

5/5 (143) View on Map

Address: 162 Village Cir, Oakdale, PA 15071

Phone: +1 412-956-0328

Hours: Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

I called Gary because I couldn’t open my safe. I didn’t know where the battery compartment was and I wasn’t sure if it was corroded. We had our valuable papers in it. I knew the combination and could hear the click after tapping in the combination on the keyboard but it wouldn’t open. Gary told me he would help me by telling me how to open my safe over the phone. Gary was so patient with telling me it’s most likely the batteries are dead. He asked me to take pictures of the safe and send to him. He looked at the pictures I sent and called me back and said there must be a battery located around the keypad. I couldn’t turn the keypad board as he suggested but after that decided to I take another close up picture of that keypad. On that closeup photo I could see a compartment with a push down tab . After pushing that tab down, I was able to pull out the compartment and find the batteries. I immediately replaced the batteries. Voila!! The safe opened easily with new batteries.
I never needed a costly service call, but I was so happy to get Gary’s assistance over the phone!!