Timchak Safe and Lock LLC

5/5 (143) View on Map

Address: 162 Village Cir, Oakdale, PA 15071

Phone: +1 412-956-0328

Hours: Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

I called Gary because I couldn’t open my safe. I didn’t know where the battery compartment was and I wasn’t sure if it was corroded. We had our valuable papers in it. I knew the combination and could hear the click after tapping in the combination on the keyboard but it wouldn’t open. Gary told me he would help me by telling me how to open my safe over the phone. Gary was so patient with telling me it’s most likely the batteries are dead. He asked me to take pictures of the safe and send to him. He looked at the pictures I sent and called me back and said there must be a battery located around the keypad. I couldn’t turn the keypad board as he suggested but after that decided to I take another close up picture of that keypad. On that closeup photo I could see a compartment with a push down tab . After pushing that tab down, I was able to pull out the compartment and find the batteries. I immediately replaced the batteries. Voila!! The safe opened easily with new batteries.
I never needed a costly service call, but I was so happy to get Gary’s assistance over the phone!!

Sherlock’s Locksmith

4.9/5 (169) View on Map

Address: 549 Greenfield Ave, Pittsburgh, PA 15207

Phone: +1 412-960-1250

Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Tom was super nice and quick to respond after we moved into our new house. He didn’t recommend anything beyond what was necessary, the price was fair, and he was in and out in no time at all. I will absolutely give him a call again if I need any more work done. Highly recommended.

Murray Avenue Locksmith

4.6/5 (498) View on Map

Address: 2004 Murray Ave, Pittsburgh, PA 15217

Phone: +1 412-422-2004

Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Very grateful for Dovid and his team! They are arrived promptly, were polite, did great work at a reasonable price.

We live in an older house in sq hill. They were able to replace a doorknob that was old and worn out. Thanks again!

Locksmith Time

4.8/5 (24) View on Map

Address: 2546 Library Rd Suite 215, Pittsburgh, PA 15234

Phone: +1 412-400-1785

Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Excellent service, quick response and installation time. Ethan was a pleasure to have change my locks! Would recommend to anyone

A-Locksmith Company

4.7/5 (23) View on Map

Address: 621 Butler St, Pittsburgh, PA 15223

Phone: +1 412-782-6223

Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Joe is a pretty awesome, genuine guy. Could not be more pleased with the overall experience and service/expertise. We were locked out on New Year’s Eve, Joe was able to meet us within 30 minutes and took all of 45 seconds to unlock the door. Extremely talented and professional. Could have overcharged us but did not. Other companies wanted to charge a king’s ransom and were unreliable and/or scams. Will never use another locksmith company!

FlyLock

4.4/5 (65) View on Map

Address: 6 E Main St, Carnegie, PA 15106

Phone: +1 800-649-5397

Hours: Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

I want to share some candid feedback regarding my recent experience with the Flying Locksmiths Pittsburgh branch. I’ve worked with Flying Locksmiths across the country and have always had positive, professional interactions—until now. Unfortunately, this has been the first time I’ve felt compelled to leave a negative review, which is disappointing given my long-standing relationship with your company nationwide.

This situation began with a walkthrough at a commercial client site, after which an estimate was provided—but to an individual who is no longer with our company. I only recently became aware of the estimate and have since made multiple attempts to schedule the work.

Here’s a brief summary of what transpired:

* I first spoke with Matt J, who informed me the estimate had been canceled by Hendrick, presumably the franchise owner, because he was unwilling to return unless the job was guaranteed. After explaining that I had just become aware of the estimate, Matt got approval to proceed and told me Hendrick would contact me to schedule. I never received a follow-up.

* I called again and spoke with Ashley, who confirmed the estimate amount and advised me to email the office to schedule. I sent the email as instructed, but received no response.

* I followed up once more and spoke to Leah, who was unable to locate the estimate or my email—even though I had spoken with Ashley less than two hours prior. She placed me on hold and said that Hendrick would complete the work sometime that week. I explained that, due to our business being a marijuana dispensary, we require scheduled appointments to coordinate with security. Again, I was told Hendrick would reach out. He never did.

* I made one final attempt and spoke with Demetrius, reiterating the situation and my desire to simply get the work scheduled. After placing me on hold to speak with Hendrick, he returned with the same vague commitment: “sometime this week.”

At this point, I’m left with no choice but to move forward with a different vendor. I’ve never encountered a situation where I’ve had to repeatedly follow up and effectively convince a service provider to accept a job—let alone one that was already quoted. I’m disappointed not in the brand as a whole, but in the way this local branch has handled the process.

While I will continue to work with Flying Locksmiths in other regions, I will not be using or recommending the Pittsburgh location moving forward. I cannot speak to the quality of their work because, unfortunately, I was never given the opportunity to experience it.