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4.1/5 (293) View on Map

Address: 607 Westport Rd STE 100, Kansas City, MO 64111

Phone: +1 816-931-5030

Hours: Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Sad day today. I’ve done business with this facility for nearly a decade with zero problems. Today changed all that due to the disrespectful lying owner of this company. Cost my company money the customer time and aggravation and the owner just says he’s right and hangs up. Came to my shop to cut and program a key for a ford f150. Stated it programmed fine. Truck had a code for the transponder module signal not found. After taking this jokes word for the truth we moved past an issue with the transponder module as it was communicating to allow the key to be programmed. Tested and tested as nothing made sense except a faulty pcm because again this “locksmith” stated the key programmed without a problem. Installed new pcm, programmed fine, keys however won’t program. And again, a code for the transponder module signal not showing up. Started from scratch and found the transponder module internally corroded and shorted. Would’ve never let a key be programmed. Now I’m out $700 on a non returnable pcm and the cost of the “locksmith” because of a flat lie. When questioned “owner” stated I needed to listen, I did, he refused to listen then hung up. Now just states he won’t service anymore vehicles for us. “Not really a big deal as we don’t deal with liars and crooks” and he won’t refund the programming or the cost of the key. See the pictures? It’s obvious I’m lying. Now I have to go to war for a customer that was dupped by what I thought was a stand up business. The guy inside, absolutely great I wish this hadn’t happened. Stated himself the owners like this but he signs his paycheck. Dude up front said when he texted the owner that the owner would just yell at him. Did the best he could. Deserves a better employer who isn’t trash. Maybe he can come work for me. Regardless the guy is rude as can be if you bark back with his disrespectful attitude, and he lies when he can’t do something vs just saying it couldn’t be done. As he said, “have a nice day”. We will, and I assure you we will let everyone know the type of business you do.

UPDATE: After installing the pictured security antenna allowing the keys to be programmed the truck fired right up. Further proving the flat lies this owner spewed. I’m sure the business will be fine and survive as he prays on people who can’t afford the higher priced people who will actually back their work and not lie. Trash business practices. I assure you I WAS a REAL customer. 10k plus dollars spent here. Never again.

Second update: It’s increasingly funny to us as we watch the way this business owner responds with any words that he doesn’t like. Insults other races, insults other people’s country. And yet people will still use him because it’s a poverty stricken area and he’s cheaper than the others. Yet when faced with technical data he can do nothing. Keep attacking people through the internet and phone. One day you’ll learn. Smdh

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