Saverino Lock

4.4/5 (7) View on Map

Address: 2402 Messanie St, St Joseph, MO 64501

Phone: +1 816-248-4649

Hours: Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

⭐ 1 Star – Poor communication and unprofessional behavior

I called ahead for a quote for a replacement car key, explaining my vehicle was a 2008 Hyundai Elantra GLS. At that time, I did not know whether my car required a regular key, a transponder key, or a remote, and was quoted $120 over the phone based solely on the make and model.

When I arrived with my title and license, I was told they needed to “look it up,” then informed my car does not have a transponder chip, yet the price was still $116. I was then told to come back in an hour after they took copies of my title and license.

I said I wanted time to think about it and possibly check pricing elsewhere. I was told “that’s not how it works.” When I asked what happens if I decided not to move forward, the employee attempted to take the copies of my title and license out of my hand, claiming they were his, despite no work being done and no key being made.

This interaction was uncomfortable and unprofessional. I understand VIN-based keys have limitations, but customers should be allowed to ask questions and make informed decisions—especially when personal documents are involved.

Based on my experience, I would not recommend this business.

A-1 Browns Locksmith and Hardware

4.6/5 (10) View on Map

Address: 2914 Niles Ave, St Joseph, MI 49085

Phone: +1 269-983-0569

Hours: Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Had a Pella door key that Ace tried to match, but couldn’t. The women at Browns tried two times, the second attempt worked. Highly recommend this store for your locksmith needs. Professional, friendly and reasonably priced.