Kalix Locksmith

4.8/5 (517) View on Map

Address: 5700 Kirkwood Hwy #105A, Wilmington, DE 19808

Phone: +1 302-797-1521

Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

I normally go out of my way to leave 5-star reviews and only leave negative reviews when a business provides exceptionally poor service. Unfortunately, this experience absolutely deserved a 1-star review.

I recently moved into a new home and wanted to have the locks changed immediately for security and peace of mind. I contacted this company ahead of time, confirmed the appointment date and time, and even sent pictures to make sure they had everything they needed. Everything appeared scheduled and confirmed.

Then, the morning of the appointment — about an hour before they were supposed to arrive — I received a call from someone else entirely who said the job had been assigned to them. I again confirmed the appointment time and expected arrival.

The scheduled arrival time came and went. No call. No text. No update whatsoever.

After waiting approximately 45 minutes past the appointment time, I finally called them myself only to be told they were “on the way” and that there had been some sort of emergency. While emergencies happen, basic professionalism and courtesy require at least a simple phone call or text message to let your customer know you’re running late. Instead, I was left sitting in a new house waiting around during an already stressful moving day wondering if anyone was even coming.

Moving is stressful enough without having to deal with an unreliable company that clearly does not value customers’ time. Communication was terrible, scheduling was disorganized, and the overall experience was frustrating from start to finish.

I honestly have no idea how this business has a 4.8-star rating. Based on my experience, it’s hard not to question whether many of those reviews are fake or paid for.

I would strongly recommend avoiding this business and finding a locksmith company that is actually reliable and respectful of its customers.

Kwikey Locksmith

5/5 (93) View on Map

Address: 211 Maryland Ave, Wilmington, DE 19805

Phone: +1 302-551-2550

Hours: Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 4:00 PM
Saturday: Closed
Sunday: 7:00 AM – 10:00 PM

Big thank you to Kwikey Locksmith! They showed up on really short notice and helped us get a safe open when we were stuck. We had called around and everything was super expensive, but they were actually reasonable and got here fast. Truly appreciate the help. Definitely recommend!

Allied Lock and Safe Co.

4.7/5 (64) View on Map

Address: 709 N Shipley St, Wilmington, DE 19801

Phone: +1 302-658-3172

Hours: Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Allied came to my home to rekey my locks and install a new pinpad entry lock. I am happy with the price I paid and service I received. They were polite and ensured their work area was clean and everything working before leaving.

Certified Lock & Access

4.8/5 (50) View on Map

Address: 3 Germay Dr Unit 7, Wilmington, DE 19804

Phone: +1 302-383-7507

Hours: Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Zander was kind, genuine, and professional. The communication with Mallory and Stephen was also perfect. 100% trust this company for all my future lock needs. Thank y’all!!

Local Locksmith & Car Key Expert LLC

4.7/5 (438) View on Map

Address: 46 Courtland Cir, Bear, DE 19701

Phone: +1 302-304-9624

Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

UPDATE: Beware of this business! They have now sent us 18 messages berating, harassing and threatening us! We have not responded to their messages but they continue to harass us.

My husband wrote an honest review of his call to this business. He called two different numbers that both reached this business. He did NOT call three times and hang up. He was berated by the business and now, they won’t stop messaging him. I’ve looked at their reviews and there are many 1 stars. The 5 stars are from months and even years ago. Fortunately, we contacted a very nice business who offered us a much lower price and they have high ratings. It’s a shame when a business is so unprofessional and treats potential customers in this manner.

KeyMe Locksmiths

4.1/5 (53) View on Map

Address: 1251 Centerville Rd, Wilmington, DE 19808

Phone: +1 302-488-0018

Hours: Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 6:00 AM – 11:00 PM

Fast and easy. Didn’t even need to speak to anybody. Convenient location in a Walmart and I didn’t even have to go far into the store. It was right by the customer service desk.

FlyLock Security Solutions

4.1/5 (10) View on Map

Address: 1002 Society Dr, Claymont, DE 19703

Phone: +1 302-607-7999

Hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Jake and Joe were wonderful. They solved our complicated entry situation with a great and easy system for us. They are so smart and kind.
Yeay Joe and Jake.

KeyMe Locksmiths

3.8/5 (13) View on Map

Address: 2515 Kirkwood Hwy, Newark, DE 19711

Phone: +1 302-665-1538

Hours: Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 9:00 AM – 9:00 PM

I made three copies of two different sets of keys and out of the three keys it’s only two of them that works wasted my money