Romans Lock Service

4.6/5 (302) View on Map

Address: 1205 SW 11 1/2 Ave, Sheffield, AL 35660

Phone: +1 256-383-8650

Hours: Monday: 5:00 AM – 10:00 PM
Tuesday: 5:00 AM – 10:00 PM
Wednesday: 5:00 AM – 10:00 PM
Thursday: 5:00 AM – 10:00 PM
Friday: 5:00 AM – 10:00 PM
Saturday: 5:00 AM – 10:00 PM
Sunday: 5:00 AM – 10:00 PM

Emergency situations happen. Called very rude man answered the phone. I explained he had spoke with my son a few moments earlier and I needed to find out what information he needed he tells me and I send it. Says it will be some time this morning he will call you when on the way. This is 8 am. 12 pm called back he is even more rude tells me the tech is back but busy and he will call me and hung up without letting me say a word. I called my son to call him since apparently he has a problem with a women. They tell him waiting on key code from manufacturer, very understandable. 4pm tech calls says he’s on the way. We meet him out there which is in the country at a ride park. My friend had to be air lifted and my keys were lost in the total chaos. He is programming car and it doesn’t work, turns out the rude man that answers the phone is sick and gave him the wrong key. So he states be back tomorrow. Mind you I need this car to go to the hospital. Next day still can’t get it to work. Going to do research and come back in the morning. 1 pm next day and nothing from Roman’s. I called and rude man states they never have this much problem with a Nissan and that he can try to come out tomorrow. Done. Never use again and highly do not recommend.