NTB Locksmith Services
Hills, Reston, VA

NTB Locksmith Services Reviews

4.1 stars based on 33 reviews

Featured Comments:

• D

  Deborah Lopez

  5.0

  NTB Locksmith Services performed locksmith work for us. I am happy with my work. The work and materials cost less than one would expect; but the main thing is that when a master understands his business, it is felt from the first word on the phone, inspires confidence in an excellent result, which in the end I received. thank you for your professionalism and efficiency. Highly recommended!

  ---

  Response from the owner

  Thanks for the recommendation Deborah!

• J

  Jack Price

  5.0

  I locked the keys in my car at 10 PM on Christmas Eve in the parking lot of a drugstore. Yikes. The office was responsive and helpful. The locksmith called to let me know her eta and texted me when she was nearby. When she arrived, it took her just a few minutes to unlock the car. No damage to the car. The whole experience was exactly what I hoped for. I highly recommend that you avoid locking yourself out of you car on Christmas Eve. But if you do, these folks will take care of you. We’ll done!

  ---

  Response from the owner

  Thanks for choosing our service, Jack!

• Z

  Zack Radeka

  2.0

  Called and asked about a locksmith after locking myself out of my apartment. When I called I asked about pricing and they said that a technician would contact me and could give me pricing. When the technician called some 5 min later I asked again what the price would be? He mentioned only that price varies depending on lock and he would need to see the lock to know the pricing. So patiently waiting the 20 min for him to arrive I was shocked to hear it was going to cost nearly $300 for just a simple front door (no deadbolt or fancy lock). When I told him I’d rather call around to see other prices I was told “he needed his $40 service fee.” I said what service fee? He said $40 just for LOOKING at the lock and having driven over. I had my wallet and cash inside so had no means to pay him. Meaning obviously you are forced to be stuck in the dilemma of having them open the door to charge you the $300. Had i known it would cost that much I would have rather stayed at a friends, paid for some simple lock pick tools on Amazon and tried myself in the morning. Felt like an absolute robbery.

More reviews (2)