Locksmith

KeyMe Locksmiths
Lakes, Reston, VA

4.5

(29)Check map

Phone:
+1 571-570-3074

Website:
https://www.key.me/kiosks/virginia/reston/south-lakes-village-shopping-center/make-keys-south-lakes-village-shopping-center-va/?utm_medium=organic&utm_source=Google-My-Business&utm_campaign=maps

Address:
11120 South Lakes Dr, Reston, VA 20191

Hours:
SaturdayOpen 24 hours
OPEN NOW

Reviews
Map

KeyMe Locksmiths Reviews

4.5 stars based on 29 reviews

Featured Comments:

A
Anne Park
5.0

Excellent selection of keys, terrific customer service, and great deal - buy two, get one free! I highly recommend the high-cut precision option as well… my keys are smooth and just slides! Recommend this company to ANYONE (Cut keys @ Safeway South Lakes; Reston, VA, 20191. #1: Virginia Tech Hokies key, #2: Eiffel Tower key, #3: Kissy Emoji 😘 key)
Response from the owner
Hello,Anne thank you so much for taking the time to leave us this amazing review. We’re so glad you had a good experience. The team here at KeyMe Locksmith is thrilled to hear such good feedback. We hope you try us again and check out our great selection of home, office, car, and RFID keys at a KeyMe kiosk or give our professional locksmiths a call.
C
Cambria Crisp
1.0

Terrible ! Called this facility this morning in need of assistance of getting my car unlocked b/c i locked my keys in the car by accident. Representative took all my information & location i was at. Told me that a driver will be in contact. NEVER RECEIVED A CALL OR EVEN A FOLLOW UP CALL TO SEE IF I RECEIVED ANY ASSISTANCE ! As i was waiting , someone else helped me and was able to unlock my car w/o any damage to the window within 15 minutes WITH A HANGER. I wouldn't recommend calling b/c the DON'T TAKE YOUR PROBLEM SERIOUSLY but wants to charge you money for a service.
Response from the owner
Cambria , thanks for letting us know about this issue. We sincerely apologize for the miscommunication that took place when scheduling your service appointment. The KeyMe Locksmith team would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.
K
Konathu Raghu
3.0

I was charged $350 on June 9, 2021 for changing the lock supplied by me. Called both KeyMe and local provider multiple times, but no one can confirm that the their lock changing fee is $350, even if the hardware is supplied by owner. Update on 8/10/21: Based on the information provided by KeyMe, contacted the KeyMe customer service, who did a research of the issue. Two months later, I was given a credit, a very acceptable resolution.
Response from the owner
Konathu , thanks for sharing your feedback. We sincerely apologize for your negative experience with our locksmith services. Please contact our customer service team at [email protected] or call at (855) 343-5776. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.