KeyMe Locksmiths
McGalliard, Muncie, IN

KeyMe Locksmiths Reviews

4.3 stars based on 20 reviews

Featured Comments:

• T

  Tabitha Johnson

  1.0

  My boyfriend called them at 5:20 PM because he locked his keys in the car. When he called he specifically asked if they could be there in less than 40 minutes because that's how long it would take me to get to him with the spare key. They said yes. It took them until 6:35 PM to show up to unlock the car. When I called and spoke to a supervisor they did offer a discount and said it would only be 15 minutes ETA from when I spoke to them. By the time they got there it was more than 22 minutes which is more than even the ETA the supervisor gave me. An hour and fifteen minutes when I could have brought a key had they just been honest and not all about the money.

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  Response from the owner

  Tabitha , thanks for letting us know about this issue. We sincerely apologize that you waited so long for our locksmith to arrive. The KeyMe Locksmith team is here for you and would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.

• D

  Dawn O

  3.0

  I used the kiosk, it was fine but I was charged more than I shouldve been... no biggie but it took quite a while to receive the keys... but i got them.

• M

  Michael Dunn

  4.0

  Bad keys with shards... & regretted giving my email and dealing with yet one more online account... BUT. You refunded my money and removed my info promptly. Great service and fine concept for the next generation that doesn't know the difference. Thank you.

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  Response from the owner

  Hello Michael, thanks for your review. We apologize once more for the faulty keys. We would love to hear more about your experience with our key copy kiosk, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to our service team at (855) 343-5776 or email at [email protected] with any further suggestions you wish to share. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.

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