Locksmith

Minute Key
Clara, Muncie, IN

4.1

(10)Check map

Phone:
+1 765-425-9134

Website:
https://www.minutekey.com/key-services/indiana/muncie/locksmith-key-copy-duplication-4401-west-clara-lane/836/?utm_campaign=gmb-website&utm_source=google&utm_medium=organic

Address:
4401 W Clara Ln, Muncie, IN 47304

Hours:
Thursday6:30AM–9PM
CLOSED

Reviews
Map

Minute Key Reviews

4.1 stars based on 10 reviews

Featured Comments:

E
Eric Kelly
2.0

I made three copies of the same key at the location in Muncie Lowe's. None worked. I decided that maybe I had not pushed the original in far enough, so I went back and tried again. None worked. I did NOT go back to the customer service desk at Lowe's. In my prior experience, that has been slow--well worth it if there is serious money involved, but this was only $20 total and my time is worth more than that--especially on a hectic day when I was trying to get a lot done. I have used this machine previously with better results. I suspect that it needs a tune-up or some adjustments. But this was a lousy experience
Response from the owner
Eric, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at [email protected] at your earliest convenience and we will do our best to resolve this with you.
A
Allen Bell
4.0

I had two keys copied (6 each), for a total of 12 keys. Because there were two separate keys, it was two transactions. However, I only received one receipt sent to my email. I did this for a business needing to be reimbursed...not a good paper trail to duplicate a receipt. ☹
Response from the owner
Allen, Please accept our sincere apologies for the inconvenience you may have experienced with our kiosk. Unfortunately, we did not meet your, or our own, expectations. We are taking steps to resolve these issues, and our ultimate goal is 100% customer satisfaction. I was able to locate your transaction, and I sent you a copy of your receipt. If you have any further questions or comments regarding this matter, please feel free to contact us via email at [email protected] Thank you for your patience,
C
Charles Pilkington
1.0

What a pain ! How do I get my money back? I think you are trying to not return it. Make it difficult to use.
Response from the owner
Charles, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at [email protected] so we can work towards a resolution. We look forward to hearing from you.