Beacon Locksmith
Fosdick, Gig Harbor, WA

Beacon Locksmith Reviews

3.3 stars based on 44 reviews

Featured Comments:

• J

  Jeannie St. Amour

  5.0

  Wiley and his wife are absolutely amazing people. They provided excellent customer service and were so helpful when I needed to get all the locks changed for one of my real estate listings. Great value for the amount of time spent. Was able to get everything done in a timely manner. I would use them again and again. They are now my "go to" as a real estate broker who has listings and rental properties.

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  Response from the owner

  We love hearing from satisfied customers! Thanks for taking time out of your day to leave such a kind review, Jeannie!

• N

  Nathan Piwonski

  5.0

  My wife and I live about an hour away and she had gone to Gig Harbor to p/u a test from her doctor. After she thought it'd be nice to take our 1 year old out for a walk at a local park. While getting out of the vehicle and getting things squared away to go play in the park she had set her keys in her trunk and accidentally closed them in there! The Fire Deparment said they couldn't help. And our family could not go pick my wife & kiddo up because they didn't have a car seat. Our roadside assistance told us that because the keys are in the trunk that they'd had to tow the vehicle to retrieve the keys? Eventually my wife called 2 other locksmiths in the area who all said they were "booked for the entire week" and so the 3rd locksmith was the charm! Wiley & Linda were so patient, genuine and asked all the "correct" questions. They were extremely kind and it is clear that they care about their community. They were transparent about the costs and clear that they'd give it their very best effort (trunks are difficult to get into when all the secondary locks & levers are locked via the car's keys). My wife had walked almost 1.5 miles from her car to the local Target with our 1 year old due to it being an 85 degree day (they needed to stay cool, access to a bathroom, food and a safer place for our little girl to play while she tried to figure out what to do). Wiley was successful in retrieving my wife's keys & even brought her car to her so that she didn't have to unsafely walk back with our 1 year old in tow. He was so timely and professional. We sing the highest praises and thank God for Beacon Locksmith. They absolutely helped keep an unfortunate experience turn very expensive and more drawn out. Thank you, thank you, thank you!!

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  Response from the owner

  Thank you so much for the kind words and detailed review Nathan! It was our pleasure to help your family out during that stressful day. We are just grateful that we were able to remedy the situation for your family and keep them safe.

• T

  Travis Stephenson

  1.0

  I dropped off 2 door locks to my Jeep I needed to be rekeyed to match my ignition key. They told me it would be done in a couple of days. for over 2 weeks I called and they were not done. I had my Jeep painted and needed to put the locks back in and they never even started to do the work on them. I stopped by multiple times and their shop was a mess with lock parts scattered all over the floor and boxes of junk everywhere. I don't know how they operate like this. I finally got mad and went in and got my locks back. I called another locksmith who took care of the locks in 5 minutes. This business should be shut down! They were horribly mean to me when I went in to get the locks back as if I was doing something wrong!!! I will tell everyone I know to never use this company!! BEWARE!!!

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