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Rancho Montecito True Value

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This page presents information about Village True Value Hardware in Montgomery, Santa Rosa, CA. Find contact information of the nearest locksmith to you like opening hours, addresses, phone numbers.

Village True Value Hardware in Montgomery, Santa Rosa, CA | Instant Locksmith

Employees were helpful, gave good advice, and were honest when they couldn't fix something. I appreciate it and will be back with future hardware needs.

I don't love the parking lot here, but it is what it is.

Friendly, helpful, neighborhood hardware store at its finest! They are instrumental in most DIY projects I've set out on. They always have what I need and are happy to advise on any aspect of home projects! Thank you thank you!!!

Awsome customer  service. The guy that helped me was great and cut me a new truck key in minutes and was great! Would definitely recommend this shop

Have you ever had surprising customer service? I was sent here from Ace hardware, the young lady there was not enthusiastic about her job at all. It be like that sometimes. But at True Value the woman behind the counter had so much energy it legit made me think she was being a smart ass at first. But so did the other coworkers. They were polite, attentive, but more than anything they are full of life. I definitely recommend this location. I haven't been to the other ones but this one has great customer service, especially when you compare it to the dullness of others. Its not like their customer service is bad, its just not note worthy. So this by comparison stands out to me.

I don't usually right reviews if I don't like the service I normally just don't go back. but in this case I feel I need to. the other day our toilet formed a leak at the wax gasket . so I went down the street to Freds true value to purchase a gasket I try to shop local I grew up in the neighborhood and I try to stay loyal to our community. with that said as I was looking on the plumbing isle for the gasket I noticed a new product to me it was a foam gasket that stated that it was less messy than the wax gasket and also that if it didn't work the first time you could try again. with the wax one if you don't get it right the first time you may have to buy another one. so I purchased it from the young lady behind the counter went home followed the directions to the T cleaned the bottom of the toilet. installed it leaked big time ! took it apart tried again same result. went back to the store before they closed and asked the young lady for a refund and that I wanted to buy a wax one. she told me they give refunds on pluming parts.  I told her that I was a long time customer and could I talk to Fred she told me he wasn't in and she could take my phone number and call me the next day. the next day no call so at closing time I return to the store no young lady no Fred . but there was a little older female employee who has waited on me in the past and always been helpful and nice . she told me there was nothing she could do but would have the young lady call me the next day. no call I return at closing time no young lady no Fred but the older lady is there and she informs me that Fred said no REFUND ! well its not so much the $17 as it is the way this was handled no phone call not once but twice and if Fred was half as loyal as his neighborhood customers are he would of called me himself. the other thing there is no sign on the plumbing isle that states there are no returns on plumbing parts. Fred may have my $17 and my foam ring but what he does not have is this loyal customer any longer and hopefully you will think twice about shopping there . also the wax ring worked great !

This  was my neighborhood hardware go to store for the years I owned a home not far from it.  It stayed my go to place when I lived not too far away after that and I still go here more than most places save OSH for many things.  It is a great place to rent tools and other equipment.  The owner and staff are knowledgeable and very friendly always getting me what I need if I need help.

Excellent service, friendly and knowledgeable staff. Always have had anything I needed for any project. The only hardware store I go to!

These guys are great. They know what they have and where it is. They are cheerful and wearing masks. I love this local hardware store!

The employees as well as the owner have always been very helpful during the repair of many homeowner projects.  A great place to pick up repair items and support a valuable local business!

These folks are always helpful and fun! On the expensive side but convenient location and good service saves me time especially when I have forgotten something in the middle of a project.

Village True Value Hardware
Montgomery, Santa Rosa, CA

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Village True Value Hardware Reviews

4.4 stars based on 49 reviews

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