Village Key & Alarm, Inc
FL-16, Augustine, FL

Village Key & Alarm, Inc Reviews

4.5 stars based on 59 reviews

Featured Comments:

• D

  David Powell

  5.0

  Amazing customer service! Wow! Just wow! I was parked outside Aldi this eve and this sweet lady was in such distress. She had locked her keys in the trunk! I called 911 for her telling the dispatcher the story and she kindly recommended Village key and a couple others as the police can no longer undo locks ( understandably). I called right at 5 and the gentleman informed me it would be a $75 service call (reasonable for an after hour call), but the lady burst into tears. He must have heard her, asked me to hold, and talked to the owner who instructed him to do the call for FREE! What!?!?! This sweet lady had previously had a stroke and was so upset that this had happened and she didn’t know what she was going to do! When he said that, she and I both cried! Wow! Just wow! Don’t remember the name of the man I spoke with, who helped her out, and I don’t know the owners name, but what a Godly person to do this… both of them! Thank you! Do business with this company!!!!! Kristin

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  Response from the owner

  Great review! Thank you, David.

• R

  Rita Magalhaes

  5.0

  We own a small Business in Saint Augustine, FL. Happy Paws Pet Grooming and we have used Village Key & Alarm multiple times. Today we had a schedule appointment at 9:00 am to install two outside Cameras and Joshua Lands the Technician was already there way before the schedule time. He was Very Professional, organised & Very knowledgeable & very Patient to answer all these question that we had about the hole installation. Joshua did a Excellent, Nice & Clean work! We Definitely recommend Josh & Village Key & Alarm for any type service for your Business or Residential needs. Thank You Joshua!

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  Response from the owner

  Rita, thank you so much for the kind words. We love working with other small businesses!

• E

  Erin Osborne

  5.0

  We needed an alarm system and surveillance system for our business. I got a couple quotes and ended up going with village key and alarm because they had the best price. They helped me through several options and explained everything to me so that I understood what I was purchasing. They did the install for both, and their technicians were always on time, called ahead, and were courteous and helpful. Even when I had questions about the alarm app on my phone a week later, they helped walk me through it again. My husband ended up using them for his system as well and we have continue to refer their service to others. I highly recommend Village key and alarm!

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  Response from the owner

  Thank you Erin!

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