The Flying Locksmiths
Basse, San Antonio, TX

The Flying Locksmiths Reviews

4.8 stars based on 146 reviews

Featured Comments:

• K

  Kathleen Unger

  3.0

  Communication on there end was an issue. I feel as a customer who ordered a product that they should keep me more informed. Instead I was checking back with them every week to get updates. Install was smooth and easy. The installer was very nice and informative.

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  Response from the owner

  Kathleen, thank you for taking the time to provide feedback. We apologize for any miscommunication and will be looking into this to ensure an experience like yours does not happen again.

• L

  Lauren Culp

  5.0

  Great customer service experience all around! When I called in, Debbie answered the phone promptly and was kind and helpful. After hanging up, their tech, David, was here in less than 10 minutes! He was knowledgeable, patient, and quick!! Before leaving, he even offered to make me a spare key so I didn’t lock myself out again! No matter which side of town I live on, the Flying Locksmiths will always be my first call for all things lock-related.

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  Response from the owner

  Lauren, thanks for choosing The Flying Locksmiths! We're proud to have had the opportunity to serve you, and your review is truly appreciated. Let us know if we can be of assistance in the future!

• K

  Kellye Jimenez

  5.0

  David came out to help us fix our customers tool box that had a key broken off inside and keys locked in a drawer. David was patient and understanding while trying to help us and our customer in a timely fashion. He came quickly and worked hard to make our customer happy and fix our problem we had. Thanks again David.

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  Response from the owner

  Kellye, thank you for sharing such a fantastic review! It's our pleasure to serve you, and your feedback is truly appreciated.

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