Scott's Lock & Key
Lake, Waterford Twp, MI

Scott's Lock & Key Reviews

4.7 stars based on 92 reviews

Featured Comments:

• T

  Tavo Godinez

  5.0

  Awesome job! Called ahead and gave him the code off of an ignition cylinder of a old VW bus. He had the keys cut by the time I arrived! Definitely recommended! 👍🏻

• s

  sweettreats overload

  1.0

  I didn't use their service. Mainly because they gave me false information. If i had listened to them it would have costed me over $800.00 at the dealership. They told me my car maybe stuck in theft mode because i tried to use a key that didn't have a chip in it. They told me i had to take it to the dealership to get it out of theft mode. The person was unaware that i knew that they had a working relationship with the Ford dealership. I knew because someone at the dealership informed me two weeks earlier that the dealership didn't carry the key to my key because it was to old and that they would just call him to fix my car and charge me extra. When i called the dealership and told them i found the key with no chip, they lied to me also about a theft mode and that it would cost me $530.00 to get it out of theft mode plus the cost of the keys and it could be more because they had to program the key and cut it. That was a whole lie they didn't have my key they would have called him to fix my car and kept the rest. I knew they were lying because i watched several YouTubers show how they program my key. I had the right key for my car just no key with a chip. Which i let them know. I checked around and there is no system on cars that would put the car in a permeant theft mode that would require the car to be towed to the dealership to be reset. They told me it would take least two hours or longer to get my car out of theft mode. That price didn't include the price of the key nor the programing of my key which would take a while. When i told them programing my key and cutting it shouldn't take that long they said its complicated. I found another locksmith that came out and fixed my car in less then 30 minutes. It cost me $160.00 for the first key and $70.00 for the second key. I thought that was a bit high but i needed my keys. A lot better than paying a dealership over seven hundred thirty dollars plus. I didn't appreciate being lied too. The dealership would have let my car sit and charged me unnecessary fees and called them anyway to fix my car. Its sad that they thought they could get over on me. If you use them please check the information that they give you. Do your research so you won't lose your money. I will not recommend this company because they deliberately lied.

• C

  Christel Tillman

  5.0

  I was a little apprehensive. Just didn’t want the “woman in a dealership or oil change place” experience. Not sure who helped me, but the gentleman was really helpful. Checked my fobs & made the experience painless! I had to replace one fob, but I knew that before I got there. The cost was exactly what I expected. (I knew I wasn’t being taken advantage of) Do your homework ladies! Good thing there’s still honest people out there!

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