San Juan Capistrano Locksmith 24/7
Capistrano, San Juan Capistrano, CA

San Juan Capistrano Locksmith 24/7 Reviews

4 stars based on 8 reviews

Featured Comments:

• J

  Joanne Shunkwiler

  1.0

  If i could give this a negative 5 stars, I would. We called this company to help unlock our truck. They said it would be 30-40min ETA. We waited for 1 hour and 15 min and they did not show up. I called and they said they were missing contact information for the credit card but i Clearly had given them a name and contact for the person who would be on-site with the truck. Instead of calling that individual, they proceeded to sit around and do nothing until i called them. As if i could read their minds knowing they were missing information. They should have called the contact number they had and followed up with them regarding the missing information. Finally after nearly 4 hours we were able to get them to our location to unlock the truck. To top it off, after this horrible service, the locksmith gave us a total amount for the call while on-site with the truck and This lesser total amount WAS agreed upon. Then the locksmith proceeded to add an additional charge to the bill that was NOT agreed upon and told the person on-site that it was confirmed by me (i was not on-site).........even though i never confirmed or agreed to this extra charge. Charge is being disputed and now They will not return calls. Our phone number has been blocked. Total rip off. Horrible customer service. This was a very shady, behind your back kind of deal. This company will be reported to the BBB and i will be in contact with the Federal Trade Commission to file a formal complaint.

• K

  Kurt Corning

  5.0

  I am so satisfied, very helpful and super nice work. Thank you so much.

• j

  jany tyson

  5.0

  Fantastic work. They were so helpful.

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