Locksmith

Rescue Lock and Key
School, Concord, NC

4.9
(71)Check map
  • Phone:
  • +1 704-680-7743
  • Website:
  • http://fryeslockandkey.com/
  • Address:
  • 545 Pitts School Rd NW, Concord, NC 28027
  • Hours:
  • SaturdayClosed
  • CLOSED
  • Reviews
  • Map

Rescue Lock and Key Reviews

4.9 stars based on 71 reviews

Featured Comments:

  • M

    Marcie Pack

    5.0

    I highly recommend these folks. I needed someone to unlock my car. They were fast, FRIENDLY and curtious. If I could give more than 5 stars I would! I called back next day as the receipt was not being accepted by insurer for reimbursement. I called and they got me what I needed ASAP. Wow- great service, good price... not someting you find a lot of these days

  • s

    sharde Sherrill

    3.0

    I let them know what type of vehicle I had and what type of key it used. I wanted to order from them, but the lady insisted she did not know when it would arrive. I decided to order the key for the dealer and just have them program it. When the man arrived he told me his system was saying my vehicle was showing push to start, which was wrong. He was able to cut the key, but not program it to lock/unlock my car doors. Overheard him on the phone telling his manager, that he did not have his other programming system with him. Him and his manager tried to say I did not have a Mitsubishi key, which was a lie. I had to prove to him it was a Mitsubishi key. He proceeds to google things, and states that it says in order for me to program it, I would need the original key, which is BS. He then insisted I go to the dealer for them to program it but still pay him for not doing the full job.


    Response from the owner

    Good morning, our representative on the phone made you aware that if you ordered the key yourself we could not guarantee the key would program properly to the vehicle. If we provided the key we would have guaranteed full functionality of the product. Unfortunately that is the risk you decided to take by ordering it yourself. We provide cutting and programming services for customer provided keys however, without ordering it ourselves we cannot ensure that it is the correct product for the vehicle. We did our best to make it work. We are sorry you are unsatisfied with our services. We would be more than happy to order you a correct key and provide it to you minus the cost you have already paid. Please give us a call if you are interested in getting the proper key for your vehicle and we will be more than happy to get it ordered and programmed for you. Have a great day!

  • a

    aaron jackson

    5.0

    so i lost my key to my car and i looked all over and no one could help but i came across this company and all i can say is WOW. I worked with a tech named Dan and he did an amazing job, did not take long and he knew what he was doing and made this job easy and quick. Amazing job

More reviews (7)

Map & DirectionsDirections

Current Hours
CLOSED
  • Saturday :Closed
  • Sunday :Closed
  • Monday :6AM–6PM
  • Tuesday :6AM–6PM
  • Wednesday :6AM–6PM
  • Thursday :6AM–6PM
  • Friday :6AM–6PM

Nearby Locksmith Services in Concord

Find Locksmith Services by Cities