Redmond Key Locksmith
Marketplace, Redmond, WA
- Phone:
- +1 425-629-9231
- Website:
- http://www.smileslocksmith.com/
- Address:
- 22410 NE Marketplace Dr, Redmond, WA 98053
- Hours:
- Thursday7AM–11PM
- OPEN NOW
- Reviews
- Map
Redmond Key Locksmith Reviews
4.6 stars based on 76 reviews
Featured Comments:
M
Melissa D
1.0
Called in to inquire about getting our van unlocked and to see if they make vehicle keys. I was told they probably couldn’t make another key but they could send someone out. I asked about the price and they told me it would be $29 for them to send someone out and that it would be “about $50 more for the service”. I had to leave for work but my husband stayed home to meet them. First of all I was told by the technician himself that he would arrive in 15-30 but took 1hr. That was fine, we needed to get it. When he did arrive, I watched him from my ring cam inflate a balloon in the door and roll down the window to unlock the van (it was running with keys in it). It took him literally about 1min. He charged my husband $198 to do this. I’m happy we got into the van, but this is very deceptive. What I was told when I called back to question the cost was that the technician names his own price. Really? Why quote me a price only to have the technician take advantage of my husband just because we were desperate to get in our vehicle? Would not recommend and a “I’m very sorry about that” when I called back is unacceptable. Don’t get me wrong, I’m very thankful that they came out and got us in our vehicle. I just feel it is very deceptive to pass the buck by quoting a initial cost and then say it’s up to the technician to name whatever price they choose. Especially for something that takes a few seconds to do.
L
Lilliyana Wolter
5.0
Very happy with this locksmith! He came and fixed quickly what I had been unable to get anybody else to help me with! I didn’t even have to leave work! Very discreet and professional. I will recommend his work and he has me as a customer for life.
Response from the owner
Thank you for your kind feedback and for doing business with us.
M
Manoj Tyagi
1.0
I needed to change the lock of the front door. There was huge difference in the estimate they tell you before they send locksmith. The price was off by more than 3 times of what they say as estimate. There is a $29 service fees that you have to pay them irrespective of availing the service.
More reviews (7)
Map & DirectionsDirections
- Thursday :7AM–11PM
- Friday :7AM–11PM
- Saturday :7AM–11PM
- Sunday :7AM–11PM
- Monday :7AM–11PM
- Tuesday :7AM–11PM
- Wednesday :7AM–11PM