New Hartford Safe & Lock Co.
Campion, New Hartford, NY

New Hartford Safe & Lock Co. Reviews

4.7 stars based on 47 reviews

Featured Comments:

• E

  Elizabeth Nassar

  5.0

  What a wonderful business owned by a young man who makes Utica proud. My cousin recommended the business because she had the owner as a high school student, years ago. He helped with a lock issue at both my house and my sister's and came to my rescue me when I was locked out as well. He was professional, knew a great deal about old locks, and charged me a reasonable rate to do a lot of work. If you need a locksmith, I highly recommend New Hartford Safe & Lock Company.

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  Response from the owner

  Thanks for the review Elizabeth. Glad we were able to help you out!

• J

  Johanna Finnerty

  5.0

  I highly recommend New Hartford Safe and Lock as a very professional and honest business. Mike, the owner went way “above and beyond” for me when I recently got locked out of my house and car. I called other businesses that were too busy to help me. Finally Mike answered and said he was on his way here. He arrived promptly and went way “ Above and Beyond”to assist me quickly and accurately. He even assisted mer into his truck to let me. Thaw outdid this all to help.a stranger in need. He even advised me online. He is a fine you’ng man who deserves the successful business he now has. Thanks again Mike and God bless you and your family!!

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  Response from the owner

  Thank you, appreciate the review

• T

  The Long Defeat

  1.0

  Great prices but never answers his phone and it's his personal cell number. You leave a message and two- three days later he calls you back and by that time you've already got a key made or cut by a legitimate store

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  Response from the owner

  Good morning. Thank you for taking the time to leave a review. I apologize for any delay in getting back to you. We've been short handed this week. Our shop landline forwards calls to a cellphone, and occasionally that has a hiccup and can sometimes cause me to miss messages. We are a legitimate locksmith with a physical location. However because we are a two man operation, many times we are both out on the road servicing customers. Again, I apologize for any delay in returning your phone call and hope we can be of service to you sometime in the future.

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