NAPA Auto Parts - Washington Auto Parts of Centerburg
Columbus, Centerburg, OH

NAPA Auto Parts - Washington Auto Parts of Centerburg Reviews

4.4 stars based on 14 reviews

Featured Comments:

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  Tobby Adams

  1.0

  Worst customer service I have ever experienced. Drive a little extra and give your business to another stores that's willing to help the customer. Need some serious customer service training at this store. Also, when I customer comes in, that's not a sign to respond to Facebook post or play on your computer. This location is my local Napa, but will drive by next time.

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  Response from the owner

  Tobby, we are devastated to hear about the level of customer service quality that you received. This is not exceptable for us and we are going to get this fixed ASAP. We know you have other choices out there for your needs and we need to earn that. Thank you for lettings us know about this problem that we will immediately address.

• M

  Michael Atkinson

  1.0

  Walked in, ignored by staff. If your serious about needing something, probably won't have it. (Lite duty air compressor parts.). This is basic. Save time, go to Sunbury.

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  Response from the owner

  Michael, we are sorry to hear about your experience in our store. We do stock light duty air compressor parts at the store, it is unfortunate that this was not communicated clearly to you by our staff. We hope you will give us another chance down the road as we will work to address and fix the issues you brought to our attention.

• J

  Jim Gorsuch

  5.0

  Best place to get your auto parts. Friendly, knowledgeable staff.

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  Response from the owner

  Thank you for the kind words and taking time to leave us a review. We appreciate your business and hope to see you again soon.