Locksmith

Minute Key
Galaxy, Wake Forest, NC

4.0

(12)Check map

Phone:
+1 919-500-2377

Website:
https://www.minutekey.com/key-services/north-carolina/wake-forest/locksmith-key-copy-duplication-11800-galaxy-dr-/250/?utm_campaign=gmb-website&utm_source=google&utm_medium=organic

Address:
11800 Galaxy Dr, Wake Forest, NC 27587

Hours:
Thursday6AM–9PM
OPEN NOW

Reviews
Map

Minute Key Reviews

4 stars based on 12 reviews

Featured Comments:

L
Lee James
5.0

A local hardware store was short on employees, and could not serve me in getting keys made in a timely manner. I left and when to my local Lowe's, and used this machine. Worked great, and the kids enjoyed seeing the machine work. I did not have to wait around for someone to help me
Response from the owner
Lee, Thank you again for taking the time to let us know how we did. We hope you have a great day!
T
Tim Mock
3.0

I use Minute Key because the keys are consistently accurately made and simply work. I like the assurance that the keys I make will work in the lock. My frustration is that their advertising states "Keys in a minute", but that simply is not true. When I walked up to the machine, there was someone else already there and it took them 5 minutes to complete their transaction. I was frustrated and decided to time my transaction. Even though I am an experienced user, it took me two minutes to make my selection, pay with a credit card, and type in an email address for my receipt. It doesn't start copying the keys until this is completed, which I don't understand. It should begin copying as soon as it receives my payment. Once it starts copying keys, it takes just over one minute per key. The total length of my transaction was 4 minutes and 15 seconds, so that is a more realistic time expectation.
Response from the owner
Tim, we're disappointed to hear of the negative experience you had at our location. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (720) 650-8060 so we can discuss your experience further. We look forward to hearing from you.
L
Linda Tasadfoy
3.0

The keys are very rough and aren't working the right way. Have to jiggle them in order for them to work. I'd like to know what I should do to fix them?
Response from the owner
Linda Tasadfoy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at [email protected] to discuss this further.