Minute Key
Western, Chicago, IL

Minute Key Reviews

1 stars based on 1 reviews

Featured Comments:

• Y

  Yessica Sanchez

  1.0

  Very unprofessional! I called on Sunday to get a key for my car because I lost it. After spending all morning calling this place a locksmith finally called me and said he would be arriving to my house at 3pm. He spend 2 hours on my car just to tell me I had to buy two keys, not just one. One to start my car and the other one to open the door. I told him that was insane because my old key use to work just fine for both things. I said I no longer needed his services . 2 days later someone was kind enough to return my car keys. I was able to open the door but unable to start my car. Shortly after I noticed, I called this place again to let them know what was happening. I spoke to a manager who was very rude and said there was no records of me calling. I explained to him that I was on the phone ALL Sunday morning trying to get a locksmith from this place. There was no other place I called. I even offered to give them the locksmith phone number but he continue to say there’s no records. I am SHOCKED at the fact that they sent someone to MY HOME, to work on MY CAR and have no record of it. I told the manager that I’d be be willing to give the time records of all the calls I have on Sunday and he hung up. I highly DON’T recommend this place!

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  Response from the owner

  Yessica, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at [email protected] so we can work towards a resolution.