Locksmith

Minute Key
Central, Colonie, NY

4.0
(3)Check map
  • Phone:
  • +1 518-903-3476
  • Website:
  • http://abetterlocksmith.net/
  • Address:
  • 1482 Central Ave, Colonie, NY 12205
  • Hours:
  • Thursday6AM–10PM
  • OPEN NOW
  • Reviews
  • Map

Minute Key Reviews

4 stars based on 3 reviews

Featured Comments:

  • b

    bigpetebipolar

    4.0

    I thought the machine worked great but it needs to be more clear on how to operate it. I had 3 keys to make and the sign said buy 2 keys get 1 free so I put my first key in and selected that option and swiped my credit card and started the process. What the instructions didn't specify was that the buy 2 keys get one free was for the same key! So I got 3 of the same key! (with 2 of those key being specialty keys and the free one a plain brass key) I then had to purchase 2 more individual keys for the other 2 keys I needed. It ended up costing me over twice as much because the instructions weren't clear. I make dozens of keys all the time and wasn't to happy about my experience. If I got a refund for my over payment I would use the machine again but Home Depot said they couldn't refund me for the keys. Very frustrating! To be fair I will add that the keys worked perfectly the instructions just need to explain things better. UPDATE : I contacted the company and they refunded the cost of the extra keys and made everything right. I updated my review to 4 stars only because they need to change the wording on the buy 2 get one free keys to include that it pertains to a single key with 3 duplicates. If they do that I would give them 5 stars


    Response from the owner

    Bigpetebipolar, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at [email protected] to discuss this further.

  • T

    Tony Calvagno

    3.0

    Copied master lock key. New keys work a little stiff but they are operational


    Response from the owner

    Tony, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

  • J

    Jody Stadtlander

    5.0

    very easy to do, and accurate keys


    Response from the owner

    Jody, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Map & DirectionsDirections

Current Hours
OPEN NOW
  • Thursday :6AM–10PM
  • Friday :6AM–10PM
  • Saturday :6AM–10PM
  • Sunday :8AM–8PM
  • Monday :6AM–10PM
  • Tuesday :6AM–10PM
  • Wednesday :6AM–10PM

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