Minute Key
Crossing, Sterling, VA

Minute Key Reviews

2.6 stars based on 22 reviews

Featured Comments:

• M

  Marc Soules

  4.0

  I recently made three copies of my new office key. Two of the keys didn't work at all, one I had to 'jiggle' around to get it to work. Given the possibility that I may not have inserted my key deeply enough, though I thought I did, I don't want to knock Minute Key if it was my mistake. But I'm giving four stars because they refunded my money with no argument. That says a lot about them. Make sure you insert the key all the way and you'll probably have better result. I had made keys there before with no problem.

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  Response from the owner

  Marc, Thank you again for taking the time to let us know how we did. We hope you have a great day!

• S

  Steve

  4.0

  Using the automatic kiosk is much easier than chasing someone down and having them make your keys. But the machine doesn't brush or deburr the key afterward, so you might want to do that before hand lest you get metal shavings in your lock. Also, the selection of designer keys could be better.

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  Response from the owner

  Steve, We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

• G

  Gunduz Tahirli

  1.0

  I ordered lot of keys and spend more than $100 and about 1 hours on the front of machine in Lowes, Sterling, VA. Result: more than %60 of key did not work. Then I try return them to Lowes. But the manager of store said that it is another company and Lowes can not refund money and just can give the store credit.

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  Response from the owner

  Gunduz, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at [email protected] at your earliest convenience and we will do our best to resolve this with you.

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