Martin Locksmith
Row, Arlington, TX

Martin Locksmith Reviews

4.3 stars based on 107 reviews

Featured Comments:

• B

  Ben Soedjono

  5.0

  My front door is custom-made by Glasscraft in Houston. The installer told me the latch had a defect. To open the door you have to wiggle the handle. Jerking the handle succeeded for years. Until one day, it stopped. Time to fix it. At first, I chose a five-star handyman from ThumbTack. He tried to fix it. This lasted for two weeks. He came back and suggested replacing the entire multi-point lock. Rockwell Security sent a replacement via FedEx for free. Excellent customer service! Watching the handyman toil did not inspire confidence. I decided to hire a specialist locksmith. My wife found a local locksmith with more than four stars: Martin Locksmith. They are family- owned and have 30 years experience. They responded within an hour with a clear cost estimate. Unlike a general handyman, Anthony arrived with a van full of tools. He told me he had to fix many cases like mine. He prefers the simpler deadbolt locks. You can tell Anthony is an experienced locksmith. His motions were smooth and systematic. Contrast this with my handyman who labored by trial-and-error. Anthony noted some parts needed minor adjustments. This is where his extensive tools help. He made sure everything is straight and secure. I had fun chatting about Anthony’s hobby. One hobby which requires even more tools and precision. Fixing a door lock seems simple in comparison. No wonder Martin Locksmith has a high rating. I recommend them for complex door problems.

• S

  Stacy Masiero

  5.0

  I was locked out of my apartment all night after a gunman shot someone in the street out front. I could not find an all night locksmith and drove around all night before finally checking into a hotel at 4AM and checked the internet and found that Martin & Sons were scheduled to be open at 8:00 am - a half hour earlier than any other locksmith in the area. I set the alarm and called them at 8:02 and the owner answered and I told him of my plight and he told me he was sorry, but his crew was already scheduled for the day. My heart dropped! He told me he wouldn't be able to get a van back in the area until the afternoon. I begged him and told him I was in the same clothes I was wearing all day yesterday and didn't have my phone and had been driving around all night and was only 2 miles from his shop... He told me he would see if he could reschedule one of his teams and would call me back. He called me back and told me he could send a truck out right then before they went out to the first job on their docket.. The nicest guy showed up at my place in 5 minutes and got me in the door in about 10 minutes. So, BIG PROPS to Martin and Sons Locksmiths in Arlington, TX!!!!

• B

  Bradley and JD

  5.0

  Locked the keys in a safe. Ken and crew were able to open it while I waited and had good conversation in the meantime. I recommend Martin Locksmith because of the GREAT COSTUMER SERVICE and VALUE of the service.

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