Lockology 24hr Mobile lockout & locksmith service
Renee, Ashland, KY

Lockology 24hr Mobile lockout & locksmith service Reviews

3.9 stars based on 27 reviews

Featured Comments:

• D

  Desire Gleba

  1.0

  Waiting since February 28th for this gentleman to finish laser cutting and programming the key fob I purchased from him for 60$ aw well as the $160 I paid in good faith before the job was done. I was informed that he needed to get new bits to fine tune the cutting of the key and that he'd be back in a few days. The dual key fob I purchased explodes into pieces any time I try to start my car and won't stay together. I have tried daily calling and messaging with no answer or return messages. He arranged over the phone at 9am on morning to meet with me at 10 am one day in March to finish the job and never showed. I will gladly adjust my rating upon any response from the locksmith and effort to complete the job already paid for.

• A

  Ariana Parker

  5.0

  I am very pleased with this Locksmith. He got out to us quickly and was able to get us back into our car within seconds after he arrived. Unfortunately we hadn't left out keys in our car but he had the tools and knowledge to make and program a new key and remote on the spot. I will highly recommend this guy to anyone that needs a locksmith. Thank again Mike you definitely saved the day.

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  Response from the owner

  Thank you

• A

  Aimee Chiovare

  1.0

  Called on Saturday around noon as I lost my keys and was locked out of my car. I needed a new key made for the car and access to get in. He stated that if I paid $140.00 that day he could get me a key overnighted. I paid the $140.00. From Sunday - Wednesday afternoon, I made several attempts to contact and the answer was always, "the key didn't arrive". My boyfriend actually ended up getting in touch with Mike and he said he would be here by 9pm on Wednesday (he asked what the latest to arrive was acceptable). He arrived at 9:20, asked to borrow our wi-fi to connect to his phone and computer, and had the wrong key fob (only 3 entries and ours takes more). He assured us what he was doing would work, but by midnight we asked that he wrapped things up for the day and he promised he would call the dealership on Thursday AM when they opened at 9am. We didn't hear anything else on Thursday, so I asked that he refund me the $140.00 and the cost to unlock the car (he locked it again when he left late Wednesday night) and he stated he would not refund me the $140.00, he would give me the key fob he ordered (THE WRONG ONE) and he would come unlock my car. Sorry, I no longer want him touching my car at this point. Be mindful if you plan to use this locksmith as he is not trained to open all vehicles and that was proven. He has zero respect for your property as he sat in my front seat and smoked a cigarette until I advised him that we didn't smoke in the vehicle. I will be contacting the BBB and I will dispute the charges as I never received the services I paid for.

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