KeyMe Locksmiths
Gentile, Layton, UT

KeyMe Locksmiths Reviews

4.2 stars based on 13 reviews

Featured Comments:

• M

  Michelle Housley

  3.0

  **update** after being told three times by different people that my complaint was not valid or that because it was under $200 they won’t help someone escalated this to somewhere else. I was given a full refund for my hassle. I appreciate this. Thank you for making this right KeyMe. Do NOT use Keyme Locksmiths. My daughter locked my keys in my car. I called and asked how much. The lady on the phone said it was $29.99 to have a a technician come out. I asked for the price to unlock my car with a slim Jim. I was again told $29.99. So I agreed. When the tech came and unlocked my car (via slim Jim, took ten seconds). He charged my card $139.99. I asked why so much when I was quoted a third of the price. He told me to have a good day and left. I called the company back and she told me yeah it’s $29.99 and plus whatever their technicians decide to charge and it looks like you were quoted that. Look lady I would have chosen someone else if you’d been honest. I do NOT like dishonest people who take advantage of people. KEYME locksmiths should make this right and have more honest employees

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  Response from the owner

  Michelle , thanks for letting us know about this issue. We sincerely apologize that we gave you incorrect information and possibly caused you to pay an additional fee. The KeyMe Locksmith team would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.

• K

  K Kerby

  4.0

  Great kiosk location and simple to use interface. I dropped one star as only 2 of the three keys worked.

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  Response from the owner

  Hello K, thanks for your review. We would love to hear more about your experience with our key copy kiosk, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to our service team at (855) 343-5776 or email at [email protected] with any further suggestions you wish to share. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.

• D

  Darian Peterson

  1.0

  I called to have someone come out because I was locked out of my house. Keep in mind it was 10:30 at night and 40°. The woman on the phone was aware of my situation. She would not give me a price quote, and she had an attitude. She proceeded to tell me she was just going to contact someone in my area to give me a quote and stop by. I waited over an hour and still did not receive a call... Horrible Business ethic.

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  Response from the owner

  Hello Darian, thanks for letting us know about this issue! The KeyMe Locksmith team sincerely apologizes that you had an issue with our locksmith services. We would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We are here for you and look forward to having the opportunity to serve you soon.

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