Backus Lock-N-Key
Main, Layton, UT

Backus Lock-N-Key Reviews

4.6 stars based on 63 reviews

Featured Comments:

• L

  Lauren Durrans

  5.0

  Seriously, just go to this place! Jeff is so honest and helpful! He knew what I was talking about right away and explained his plan and cost up front. Other places I called were more vague and like salesmen. He was also great at communicating when he finished and waited for me to get there. You can just tell they're good people.

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  Response from the owner

  Dear Lauren Durrans, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. -Backus Lock-N-Key

• D

  Desiree Clarke

  5.0

  We were referred to Backus after a local dealer did not have the type of programmable fob we needed to replace. Not only did they have the exact type, but they matched it, programmed it and verified that it works, all in 10 minutes! We did not need to schedule an appointment or leave our vehicle or anything. We were very impressed by the fast and reasonably priced service. We will be back!

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  Response from the owner

  Hi Desiree Clarke, Thanks for taking the time to share your opinion on Backus Lock-N-Key. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!

• W

  William A. Clarke

  5.0

  This is a very nice shop owned by a husband and wife. It is a small building on the east side of main street. Heading south on main street you will need to turn left between the barriers before the light. it is just north of tonys and young power sports. Without needing an appointment I was in and out within about 15 minutes to have my broken car fob replaced. They were also able to make me a new backup key and the total price for the new fob and spare key was more than fair and ran much less than the price would have been at the Chevrolet dealership where I would only have gotten the fob. They even told me how a lot of people like to fix their broken fob key and have it as a backup aswell. I am very satisfied with their level of service, fair pricing, and person ability. Thanks Guys!

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  Response from the owner

  Hi William A. Clarke, Thank you for taking the time to leave us such a beautiful review. Most people don't bother to leave reviews about positive experiences non incentivized, and that's what makes this so special! It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do visit us again.

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