KeyMe Locksmiths
Jefferson, Newport News, VA

KeyMe Locksmiths Reviews

4.1 stars based on 43 reviews

Featured Comments:

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  emily Wolf

  1.0

  I was told $120 and the technician who came out damaged our door and I asked for a discount. And he told us that we owed $140 . When I complained and told him that we were told US$120 he told me that it was 120+ $29 which we were not told. He continue to argue with us and finally he said what do you want to pay at this point I didn’t care I was so mad. So I told him US$135. I called to complain to talk to the manager and manager switched me over someone who knew nothing about what was going on and that person proceeded to argue with me. I don’t recommend them they damage the door jack up the price after they finish the job and then they argue with you when you try to complain.

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  Response from the owner

  Hello Emily, thanks for letting us know about this issue. We sincerely apologize that we gave you incorrect information and possibly caused you to pay an additional fee. The KeyMe Locksmith team would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.

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  Matthew Moncure

  5.0

  Excellent job and much cheaper than a dealership to get a single key made. I was calling and driving everywhere to see if that can make my key. I was not getting anywhere with that until a friend told me about keyme kiosk. Fast delivery as well.

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  Response from the owner

  Hello Matthew, thank you so much for taking the time to leave us this amazing review. We’re so glad you had a good experience. The team here at KeyMe Locksmith is thrilled to hear such good feedback. We hope you try us again and check out our great selection of home, office, car, and RFID keys at a KeyMe kiosk or give our professional locksmiths a call.

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  Nada Nicole

  4.0

  Unfortunately my key did not work. I emailed the company and they immediately issued me a refund and were super helpful. I enjoyed the experience but wished the key worked.

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  Response from the owner

  Hello Nada, thanks for sharing your review with us and the community. Our KeyMe Locksmith team will definitely be happy to read what you wrote. We hope you try us again and check out our great selection of home, office, car, and RFID keys at a KeyMe kiosk or give our professional locksmiths a call.

More reviews (7)