KeyMe Locksmiths
Highlands, Las Vegas, NV

KeyMe Locksmiths Reviews

4.4 stars based on 12 reviews

Featured Comments:

• M

  Mark Stetson

  1.0

  I’m filing a report with the better business bureau. This business was a rip off! It took him 10 seconds to open the door with blood pressure bass. No service, no repairs, no lock replacement! If you pay cash for this it’s $140 and by credit card $165 plus the service fee, $194 total! For 10 seconds worth of work? Carlton who answered the phone, who is not helpful, says the service runs $19 to $200. Ours was $165 for nothing! Apparently the complaints manager is supposed to be calling me back but too late, I’m already writing the reviews and contacting the BBB. Oh, on the phone receipt the wrong service address was listed too. Horrible to have to be ripped off this way.

  ---

  Response from the owner

  Hello Mark, thanks for letting us know about this issue. We sincerely apologize that we gave you incorrect information and possibly caused you to pay an additional fee. The KeyMe Locksmith team would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.

• M

  Michelle Riddle

  5.0

  It didn't take more than 10 mins to cancel the order over the phone. Customer service personnel was courteous and kind.

  ---

  Response from the owner

  Michelle , thank you so much for taking the time to leave us this amazing review. The team here at KeyMe is thrilled to hear such good feedback. We hope you try us again and check out our great selection of home, office, vehicle, and RFID keys at a KeyMe kiosk.