KeyMe Locksmiths
Sage, Fort Worth, TX

KeyMe Locksmiths Reviews

4.2 stars based on 27 reviews

Featured Comments:

• M

  Madelyn Evans

  5.0

  Got here quickly when locked out of room. Very kind and polite. A little expensive but it is an emergency service.

  ---

  Response from the owner

  Here Madelyn, thank you so much for taking the time to leave us this amazing review. The locksmith team here at KeyMe is thrilled to hear such good feedback. It was a pleasure to serve you, and we look forward to having an opportunity to serve you again soon.

• K

  Kelsea Adams

  1.0

  Tech was a nice guy but company is overall extremely unprofessional. I called because I locked my brothers keys in his truck. I was told 30 minutes. 40 minutes later I was able to unlock the truck myself after talking to my brother. I called and cancelled needing a locksmith before the guy even got there. Received a call 30 mins later from whatever dispatch they have, where some guy sounded like he was trying to pursued me to pay $29 for a service fee. I asked if the money went to the tech, as it’s obvious they are using an app similar to thumbtack to get jobs. They said yes so I gave them my card info over the phone. I felt uncomfortable with it though. They then called me back 2 hours later to tell me that they needed my full name. At this point I’m aggravated. I finally got them to send me an email to pay online. I wouldn’t use this service. Use someone small and local.

  ---

  Response from the owner

  Hello Kelsea, thanks for your review. We're sorry to hear that your experience didn’t match your expectations. We would like to learn more about your specific situation and make things right. Please contact us at [email protected] or call at (855) 343-5776. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.

• M

  Mark Guevera

  1.0

  AVOID!!!! Confirming John R’s review. I was out of town and they told my wife $30 to let her in and any additional charges would be declared upon arrival. They proceeded to attempt to collect multiple hundreds of dollars. She was able to talk them down a little, but still an exorbitant price for using a blood pressure cuff on a door knob (non-deadbolt). THEY WILL TAKE ADVANTAGE OF YOU! I have been in a similar situation and only been charged $50. During a time where everyone is struggling, I think this is absolutely ridiculous.

  ---

  Response from the owner

  Hi Mark, thanks for sharing your feedback. We sincerely apologize for your negative experience with our locksmith services. Please contact the KeyMe customer service team at [email protected] or call at (855) 343-5776. We look forward to speaking with you.

More reviews (5)