KeyMe Locksmiths
Metcalf, Overland Park, KS

KeyMe Locksmiths Reviews

3.9 stars based on 23 reviews

Featured Comments:

• S

  Snap Mouse

  1.0

  Called to ask if I could get a simple Key made for my car. Was told they have no stores and will send someone to my location to make a key for $29.99 but labor and fees?!. Getting a simple non chipped truck key makes this an outrageous price. Never again.

  ---

  Response from the owner

  Snap, thanks for sharing your feedback. We’re sorry you had a bad experience. If you wouldn't mind contacting us at (855) 343-5776 or [email protected], we would appreciate the chance to take care of this. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.

• A

  Annette Walton McGillycuddy

  4.0

  The keys ended up working perfectly. However I got a huge discount after I tried to cancel the order. So if I hadn't originally tried to cancel the order I would have paid about 30% more. This seems unfair, and over $9 a key is way too much. I ended up paying around $6 per key, but again, only because I tried to cancel. I then paid the $2 extra for the extra finishing, and the keys looked so different than the original that I did not believe they could possibly work. They did, but this still doesn't seem right. I may try a different brand of kiosk next time, and definitely want to look for a better price.

  ---

  Response from the owner

  Annette, thanks for your review. We would love to hear more about your experience with our key copy kiosk, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to our service team at (855) 343-5776 or email at [email protected] with any further suggestions you wish to share. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.

• I

  Isabelle Shaw

  1.0

  I feel extremely deceived. When I called to inquire about pricing I was told it costs $29.00 to get a locksmith out there with the unlock pricing starting at $19. Once the locksmith was out there, they could get me an exact quote. Considering I have a 2000 Toyota Camry. I imagined the unlock would be a pretty simple process, in addition to the fact, it took the locksmith (who was wonderful by the way-she did great) a total of 30 seconds to open my car. Imagine my surprise to learn my total bill was $119!! If I had known that, I would have gone ahead and bought a $18.00 wedge and unlock kit online from Amazon that I saw and done it myself. They get you by deceitfully getting customers to agree to have someone out there before they can learn the actual price of the their PREDATORY business practices. (Follow-up from their "customer service response" below since I can't do another review. They basically said they were sorry, but there was nothing they could no - no "making it right" or seizing the "opportunity to serve me" like they to openly stated in their response below for everyone to see. They're a dispatch center and outsource you to locksmiths(hence higher the higher fee). Don't use them, you'll pay exorbitant prices)! Go directly to a locksmith.

  ---

  Response from the owner

  Hello Isabelle, thanks for letting us know about this issue. We sincerely apologize that we gave you incorrect information and possibly caused you to pay an additional fee. The KeyMe Locksmith team would appreciate the chance to make this right. Please contact us at (855) 343-5776 or [email protected] at your earliest convenience. We look forward to speaking with you and having the opportunity to serve you soon.

More reviews (2)