KeyMe Locksmiths
Cir, Lake St Louis, MO

KeyMe Locksmiths Reviews

4.4 stars based on 11 reviews

Featured Comments:

• D

  Daniel Costa

  3.0

  I was locked outside home for almost an hour in a cold winter morning, a lot of snow everywhere around and my dog in the car. I called this company after searching for the cost for the service in internet (about $100 for opening the house door) and the first service provider I called for left me waiting for a reply for 15 min and didn’t reply at all! Then I called this company and requested the service, missed to confirming the price and after hanging up, I called back and asked for pricing confirmation. The attendant put me on hold and after three minutes I requested an answer, the attendant replied she was trying to contact the technician and would call me back with the information. She didn’t, but the technician called me in for address confirmation and told me he would arrive by 5-10min. Did not mention a word about pricing. I was not really worried about that in front of my situation (and the price research I had done), and he arrived really quick. Before starting, He presented me a bill of $300, where he would receive $100 and the complement would be for the company(???). This was 3 times more than the price I had researched…At this point, only two options for me, send him back and start over or just let it go. I think the service cost should be $100, but the value for me in that situation was way more. I think it’s ok for the company to charge whatever they want, but if they had told me their price over the phone I might have tried another service provider. Summary: three stars: service was good, technician was a nice guy, and they arrived very quick. In a emergency I would call them again, but ask before for the price!

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  Response from the owner

  Hello Daniel, thanks for your review. We would love to hear more about your experience with our locksmith services, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to the KeyMe service team at (855) 343-5776 or email at [email protected] with any further comments you wish to share. The KeyMe Locksmith team is here for you and looks forward to speaking with you soon.

• R

  Robert Guest

  4.0

  It was convenient as it was just a quick kiosk when I was checking out at the store I was in. Little overpriced at 10$ but was fast and easy.

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  Response from the owner

  Hi Robert, thank you so much for taking the time to leave us this amazing review. The team here at KeyMe Locksmith is thrilled to hear such good feedback. We hope you try us again and check out our great selection of home, office, car, and RFID keys at a KeyMe kiosk or give our professional locksmiths a call.

• C

  Casey B

  1.0

  Says I have a chip in my car key but there’s not. Plus the key I needed was only to unlock the doors so the chip doesn’t matter if there was a chip. The machine would not allow me to override the chip notification so I can’t make a key. Worthless for car keys until there’s an over ride option in my opinion

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