Jeff's True Value Hardware
Kentucky, Platte City, MO

Jeff's True Value Hardware Reviews

4.1 stars based on 100 reviews

Featured Comments:

• R

  Renee Dietz

  1.0

  After being a customer for over decade, I have to go somewhere else. I had one employee argue with me that there was no such thing as weed and feed. When I walked over to the aisle and asked him to join me, I pointed it our to him. My last trip... not only wasn't I helped but the man taking to me... perhaps the owner... began to bash another local store... came out of nowhere. I was offended and couldn't believe how childish. Three employees stood at the cash register as I asked three times if someone could please help me. Nasty tone and impatien on their part. What a shame. I support all local businesses so I don't like leaving negative feedback. But I've never been to a hardware store where a grown man, again maybe the owner, had no clue what horn worms were... even after explaining they are the big green caterpillars that destroy tomatoes. I hope they figure out that customers aren't happy and make positive changes.

• r

  rooney meadows

  1.0

  We try to shop local whenever we can. Over the years we have given Jeff’s True Value a ton of business. We will not be going back though, even if it means driving all the way to Home Depot or Lowe’s. On Saturday, March 6, we purchased a plumbing part. It turned out to be the wrong size. We tried to return it and the (unmasked) clerk rudely said they can’t except returns if the package had been opened. What?!? What kind of customer service is that? Good bye. We are done shopping at Jeff’s.

• J

  Jon Bush

  1.0

  Don't waste your time here. Just go ahead and drive to the city. I needed some PVC pipe and they won't even cut it. I offered to buy the whole thing as long as they would cut it as I don't have a saw(small apartment) and the employee that was standing there in the aisle to "help" me said "Nope, I'm too busy." He was literally just standing there doing NOTHING. And this is not the first time I've had to deal with pure laziness and ineptitude from this establishment, but I guarantee it will be last. Do yourself a favor and avoid Jeff's Lazy Value at all costs.

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