Hampel's Safe & Lock Shop
Mackey, Traverse City, MI

Hampel's Safe & Lock Shop Reviews

4.2 stars based on 14 reviews

Featured Comments:

• B

  Ben Blissett

  3.0

  Not what it used to be. Have been a customer for years and last stop the guys were way more interested in working in back in some sale. Ten minutes later, I finally got some attention that was less than friendly. My son closed the cylinder by turning it to the side and two of the sales guys chastised him instead of informing him how to close it. I understand places are short staffed and overwhelmed, but not the vibe that it once had. Will give them one more try but if the next experience is anything like the last, I won't be back.

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  Response from the owner

  Ben, sorry for the bad experience . This page however is for the lock shop not the gun shop.

• J

  Jennifer Seese

  1.0

  Husband drove 45 mins to buy 243 shells for opening day and they refused to sell to him because the guy in front of him purchased the same thing and the guy behind the counter said one box per group??? My husband was by himself!!! Will never recommend or go there. Such poor customer Service!!

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  Response from the owner

  Sorry you had problems at Hampel's Gun Co., but you put your review on Hampel's Safe and Lock; we are a totally seperate company and have nothing to do with gun shop.

• C

  Courtney Nelson

  5.0

  Very good customer service! I just recently purchased a pistol and had a great experience. I purchased my gun from Tony and he was very helpful and knew everything about the guns I was interested in. And the owner, Rod is just an all around great guy! Definitely will be continue to do business with them in the future.

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