Edward C. Mangione Locksmiths Inc.
Central, Albany, NY

Edward C. Mangione Locksmiths Inc. Reviews

4.4 stars based on 100 reviews

Featured Comments:

• S

  Shah W

  5.0

  I'm going to give you guys a story lol. First things first, i can not thank this company enough for the job they did for me. I misplaced my motorcycle key when i put it up for the season. I called ECM Locksmiths in March to get an estimate. I tried looking for my key to no avail so finally, September 2nd ( i went all season without riding smh ) I called around 8am and spoke with a guy named Ed. He gave me my options to get a key made: 1.) An ignition code , 2.) Remove the ignition cylinder and 3.) Bring in the entire bike. He said I could bring it in that day and it should be finished within 2hrs. I tried calling one local kawasaki dealer but my code was not on file. So i made it simple, called my insurance for a tow and arrived around 2:45pm. I was greeted by Phillip Mangione who assisted me with my paperwork ( nothing too extra, just a slip with your contact info ). There was another guy behind the counter named Randy. Both of them were inviting so I was happy to leave my bike there. They have all kinds of Keychains & lanyards: Puma, Nike, Infiniti, Kia, Ford, Cadillac, magnet key holders, all kinds of accessories - you name it. I wanted one to match my bike without too much metal because it can scratch my paint but I did not see any. So I got a call back around 4:45p from Phillip telling me my bike had two working keys 😄 i arrived w/ my grandma around 5:50pm, shop is closed at 6pm. I was greeted by a woman named Lois. She brought me to the back to wheel my bike outside. Now when i got outside and attempted to start it a few times, it would not. Saddening, I know. I figured maybe there wasn't enough gas inside, though i could hear it swishing in the tank. I told Lois that I would run to a gas station and get some gas and asked if I could leave it parked. She said I could, but she did not want anyone to steal my bike so she would keep an eye on it for me. I thought she was going to keep an eye via security cams but when my grandma & I got back about 15 minutes later, her and a guy named Ed were both at the door keeping an eye on my bike ❤❤❤ i was not expecting for her to stand by the door. Both me and my grandma were shocked but thankful. So before putting anymore gas in the tank, I attempted to start it once more and it finally kicked in 😄😄😄 Mrs. Lois & Mr. Ed Kept me company until it started. It wasn't until I got home to tell my grandma my experience with the company from the first phone call that I realized the man named Ed that was standing with Lois was more than likely the Ed that I spoke with in the morning and he was probably the Owner of Edward C Mangione Locksmiths ! 🤣 The icing on the cake was that Phillip slipped a pretty rubber Ninja Keychain on my keys. Idk if he saw me looking at the keychains on the wall and figured I was looking for something with Kawasaki on it but honestly, it made my heart melt because it was exactly what I needed. The respect, compassion & genuine character of all those behind the counter at Edward C Mangione Locksmiths is one to remember. The professionalism is the cherry on top. They got the job done. I came to the shop and left the shop with a smile on my face. I will always refer anyone that is having issues with locks to this company ❤️

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  Response from the owner

  Thank you so much for you lengthy and detailed review! It means a lot

• P

  Precision Roads

  5.0

  My Cannon Safe will not open up call there took her time with me on the telephone. Give me ideas how to open up myself and save me some money. I spoke with a guy named Jean was very knowledgeable I called them back a few days later and scheduled to open safe .very professional people well valued thank you again. And now my safe opens up better than it was new .due to the updated Parts they supplied

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  Response from the owner

  Thank you!

• R

  Richard Allen

  5.0

  Today they did a car key duplicate including the remote control fob, for my 2016 Honda Accord. Works great, just like the factory one. Remotely opens the trunk lid, the doors locks, and locks the doors just like my original Honda key. It takes a little while maybe 25 minutes while I waited ... they have to go through a few steps to actually make it. First cutting the metal key using my original as a master. Then they had to do some procedures right in the car to program the chip in the key fob. They used some funky customized computer devices to program it. I don't know how it actually works. I brought my own key blank that I ordered on Amazon (keyless2go). I believe this locksmith will get a blank for you also if you don't bring your own. So If you bring your own key blank with computer chip remote control fob, you have to pay the full cost even if your key blank doesn't respond to programming properly. The blank that I brought in programmed just fine. But if the programming is not successful you still pay the full price, but at least you will get a physical key that will work in the key slot on your door.. that is if your door has one. The physical metal key part they made works perfectly in the door also. They knew exactly what they're talking about, they answered all my questions. High level of confidence and trust in this business.

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  Response from the owner

  Thank you Richard! This detailed review made our day.

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