Dazey's Hubbard's
Lake, Medford, OR

Dazey's Hubbard's Reviews

4.4 stars based on 276 reviews

Featured Comments:

• S

  Shawn Insall

  5.0

  They've always been a top notch store when I've had need, and recently I needed some parts from their yard equipment department. The people behind the counter were highly knowledgeable, and spent far more time helping me than the cost of my parts would warrant. Much appreciated!

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  Response from the owner

  Thank you Shawn, we really appreciate your business and dedication as a return customer. Thank you for taking the time to acknowledge our team!

• s

  scott waugaman

  1.0

  Dazed/Hubbard used to be my favorite hardware store until the lately. There’s 2 cashiers that can be very rude and both have purposely charged me more that what I should have been charged. One lady most recently was so rude when I had a small return plus I was purchasing some bolts. I asked her if she would apply the return towards the purchase and she practically blew up saying they don’t do that! Even though on numerous occasions other cashiers applied the return credit towards the purchase, not a big deal. We’ll this gal purposely credited me for 1/2 of the return and then charged me more than double for the purchase! I started to walk out the door and thought about what just happened. I returned back to the counter and asked for it to be corrected. She said it looked just fine. She also said I’ll have to get a manager to deal with it. Manager shows up and she said she doesn’t know what happened. He looks at the receipt, my purchase and return plus the change she gave back. He seemed perplexed at what she did and it took him 10 minutes to fix what she had done. She should have been fired!! On several occasions I purchased various hardware, paint etc and saw the price on shelves were lower than I was being charged. I caught this on 3 occasions and now wonder how long that’s been going on! Hubbard was my favorite hardware store then Dazeys took over. I have a lot of doubt about their integrity. I stopped shopping there but miss the convenience of shopping there. I just don’t trust them!

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  Response from the owner

  Hello Scott, we are sorry to hear about your experience with one of our cashiers. Please give a call to our store at 541-773-7777 and ask for Erica. We would like to remedy this experience.

• q

  quid #2

  5.0

  Kind and helpful staff, they were happy to help me find exactly what I needed. Which was reassuring, because I knew I couldn't find it. The employee was nice enough to give directions to possible vendors that carried what I was trying to find. Couldn't ask for more :^)

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  Response from the owner

  Thank you for the positive review, we are so glad to help!

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