Chitown Lock LLC
Ontario, Chicago, IL

Chitown Lock LLC Reviews

4.9 stars based on 201 reviews

Featured Comments:

• R

  Rebecca Groeninger

  5.0

  USE THIS COMPANY!! If I could give them 100 stars, I would. Do yourself a favor, and don't make the mistake that I made. I locked myself out of my apartment in Chicago at 8pm on a Sunday night. Luckily, I had my phone with me, so I looked up locksmith's in the city. I called the first one I saw (I won't name names, but it was a national company). They told me that someone would be to my place within 15-25 minutes. Long story short, I waited an 1.5 hours (with many return calls) and never got a call from a Locksmith. I started calling around to other places & left a message for Chitown Lock. They called me back within 5 minutes & had Ken at my door in 25 minutes. The other company (that I waited 2 hours for & tried canceling) decided to show up at the same time. Ken knew how to handle things, and we sent them away. He got into my apartment with no damage to my door in less than a minute. I could not be more thankful for the how quickly and professionally they were able to handle things.

  ---

  Response from the owner

  Thank you Rebecca for choosing Chitown Lock we appreciate your business and your feedback. We are always glad to help with our local professional locksmith services!

• m

  mini babilonia

  5.0

  I had a terrible experience with a company I called, 24 Hr Locksmith. They wanted to charging me over 1,000 to change a lock. Because I did not agree with their price, they purposely destroyed my lock. Locking my tenants out. Chitown Lock was on time, explained the problem and fix it right away. They charges me a reasonable price. Locksmith was pleasant, knowledgeable and very friendly. I will never call anyone else to do any work for me. Chitown is the company to call without them ripping you off. Excellent service and work well done. Thank you. P.S. save yourself time and money, do not call anyone else.

  ---

  Response from the owner

  Thank you Mini for your feedback. We strive to leave our customers happy and are glad that we were able to get you squared away with your locks. Thank you for using Chitown Lock.

• M

  Mike S

  5.0

  Incredible response and service. Realized I didn’t have my keys. Called and the response time was less than 20 minutes after I called to the time it took for one of the locksmiths (Ken) to show up and the door was unlocked without being damaged in a matter of 15 seconds. Great experience and highly recommend!

  ---

  Response from the owner

  Thank you for your feedback Mike we are always glad to help! We strive to make our customers happy in their bad situation!

More reviews (2)