Batteries Plus Bulbs
College, Suffolk, VA

Batteries Plus Bulbs Reviews

4.3 stars based on 158 reviews

Featured Comments:

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  Hiram Williams

  5.0

  The customer service here is awesome! I came in to get my iPhone screen fixed and the people here changed it out and my battery swiftly and is very easy to work with! I would come back here again for their service because they are totally great!

• S

  Shelly Altizer

  1.0

  I ordered online, no where did it tell me that this battery was on back order. I assumed that it was in stock and I'd be receiving an email as soon as they pulled it off the shelf for me. Three days later and no call. I called yesterday 6/15 and the gentleman told me he had none in stock and they wouldn't even be available to order until Wednesday and that their orders come in on Thursday, so it would be NEXT Thursday before I would receive the battery. He was able to find the same battery at another local store. We hung up and he was supposed to call this store to make sure they had this battery in stock. He had suggested I cancel the order for his store and put in a new order for the other local store. So, of course, I never heard back from him yesterday. So I called this morning 6/16 and low and behold he had a battery there at the store for me, I said "wow great...I'll come by and get it today, that's awesome!" Fast forward 3 hours, I was literally about to load my kids up to go get said battery and I get a phone call that he was mistaken and that battery was in fact NOT mine, it was for another order! Now supposedly my battery will be there on Friday. I must say after all this I will not be using Batteries Plus anymore, I'll be taking my business elsewhere!

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  Response from the owner

  Shelly, We apologize for any delay - the battery in question has been backordered nationally, by the manufacturer. Our store manager, Kelly, would gladly speak with you regarding your order. Please call 757-483-1106. Thank you for your patience.

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  Corey Swann

  5.0

  I has having some issues with my phone camera and not only did they have the lowest quoted price, but they also had the quickest advertised repair times. Great customer service, good prices, and quick repair times. Very knowledgeable staff and they were a pleasure to work with. Thanks again!

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