Batteries Plus Bulbs
Frontage, Round Rock, TX

Batteries Plus Bulbs Reviews

4.5 stars based on 242 reviews

Featured Comments:

• D

  Dale Johnson

  5.0

  I've had good experiences at Batteries Plus Bulbs. Whether it was a battery for my motorcycle of for my Sport Ute I was able to find what I needed. Eric was the guy that helped me out and he did a great job. After calling around they had the price to beat and when I got there my motorcycle battery was ready to go and he helped switch out the battery in my sport ute that was a littke tricky to find but we got it done quickly and I was on my way. 👍

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  Response from the owner

  Hi Dale, We are grateful for the opportunity to serve you. We are here to help with any future repair, battery, or light bulb needs. Please come see us again, soon. Thank you.

• P

  Patti Eich

  5.0

  Matt was very courteous on the phone and did a fabulous (and quick) repair of our iPhone screen and battery. This is the first time we've used Batteries + Bulbs, and we would definitely recommend it to others. (We especially liked the $10 discount for online scheduling and the 1/2 price battery w/our screen purchase. We saved $40!)

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  Response from the owner

  Hi Patti, We appreciate your trust in our phone repair service. Please visit us again, soon. Our team is ready to help with any future battery, light bulb, key fob, or repair needs. Thank you.

• J

  Jolene Sanders

  1.0

  UPDATE: They refunded my money. Thank you, Matt! I scheduled an appointment for 12:00pm to repair my cracked phone screen and arrived on time. Greeted 15 minutes later by an employee, but no big deal. I was told my phone would be ready in an hour. Returned about 1 1/2 hours later and was told they still hadn’t started on my phone. I was told to come back in another hour. Returned 1 1/2 hours later to give extra time. My phone was still not ready. They then “fixed” it while I was in store waiting. I Returned home and realized that when they repaired the screen, they damaged my phone and I could not make or receive phone calls. I Immediately called the next day from a different phone to discuss repairs. Was put on hold for 20 minutes where I could hear all conversations in the store, which were largely personal conversations between 2 employees while customers were not in the store. The employee who answered had forgotten about me. The second employee (who was not the one to answer the phone) finally realizes I’m still on hold. I share my concerns and schedule an appointment the next day to fix the damage. I arrive the next day and the individual who initially repaired my screen tells me that he remembers my phone and that he suspected my phone wouldn't work ??? I am again told to return in one hour. I kill time and return 2 hours later to discover nobody has started on my phone. I ask for a refund so I can take elsewhere. I am told “you understand you will be leaving with a broken phone?” I remind the clerk that he broke my phone. He gives me a 30 minute estimate to fix. I tell him that I’d prefer to take elsewhere. He says it can be fixed in 5 minutes. I wait. Receive my phone and go home. Very next day my phone is sitting on my desk uninterrupted and suddenly the screen splits from one corner diagonally to the other. $90 wasted and my phone is in worse shape than when I took it in.

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  Response from the owner

  Jolene, We appreciate your patience, and that we were able to reconnect regarding your experience. Please contact us directly at the store with any questions. Thank you.

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