Batteries Plus Bulbs
Center, Fort Wayne, IN

Batteries Plus Bulbs Reviews

4.4 stars based on 383 reviews

Featured Comments:

• J

  James Bickel

  5.0

  The online ordering process and system is second to none from all that I have experienced. Very, very user friendly. Go to their website, look up the item you want to purchase, decide if you want it installed by them or decide if it is a DIY project. If you decide to have them install the item as in my case I did, a 12V battery for my pickup truck, pick a day and time that is open for you, lock it in, checkout cart comes up and you lock it in again, pay for it online, you agree, and you are on your way. In my case I ordered my battery the day before, scheduled my time, and when I arrived, the battery was setting on the floor with my tag on it and the tech took my information, I was in front of the store, and it took him approximately 10 min's to remove the old and install the new. Between the ordering process and the installation, I could not have spent any more that 20 min's for the whole process. It does not get any better than that in my book! I apologize I did not get the Tech's name. Oh, did I mention when you order online, you get an additional 10% off the purchase price! In my case, it was substantial! Thank you! Jim B.

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  Response from the owner

  Hi James, We are happy we could make your experience simple with our buy online, pick up in-store service. The Batteries Plus team is ready to help with any future needs. Please visit us again, soon! Thank you.

• D

  Darrell Lummer

  5.0

  When the item I wanted wasn't in stock, they ordered it. I got the correct item, a NOCO B40 Jump Starter, and about 1-week earlier than stated. I've used it personally 2 or 3 times. Even better, I was able to help out a lady who was stranded in a parking lot with a car that wouldn't start after visiting the hospital. I would strongly recommend visiting Batteries Plus Bulbs, and the NOCO jump starter.

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  Response from the owner

  Hi Darrell, Our team takes great pride in our service, and sincerely appreciate your feedback. We look forward to helping with any future battery, light bulb, key fob, or smartphone repair needs. Thank you.

• M

  Michelle Green

  1.0

  Called to inquire about a car battery installation. The person I spoke to was rude, cynical, and extremely disrespectful. In spite of all that, I thanked him for answering my question. In response, he hung up without so much a goodbye. Batteries Plus didn't get my business today and never again. Do better.

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  Response from the owner

  Michelle, The manager of that store location, Mike, has requested that you please contact him directly at the store to discuss your experience, and any further needs. Please call at your convenience. Thank you for your patience.

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