Wenzel Towing "The Original"
Hughes, Dubuque, IA

Wenzel Towing "The Original" Reviews

4.6 stars based on 34 reviews

Featured Comments:

• K

  Kim Beck

  5.0

  Had a flat tire at 11pm and was 20 miles outside of Dubuque. They had a flatbed tow truck there within 30 min so no fear of damage to my car and the customer service was amazing. Even let me bring my dog in the truck and went completely out of his way to give us a ride home before having to drive all the way back to the office - not getting home to his family until probably well after 1 am. He was super accommodating and friendly. Highly recommend!!

• J

  Jessie Hahn

  5.0

  I'm a dispatcher for a courier service. One of our drivers was stranded in Dubuque, IA because his cargo van wouldn't shift out of park. I reached out to Wenzel Towing to get a quote for towing our driver and his freight to delivery. I spoke to Ambrose, who met with our driver, and had him back on the road in less than 20 minutes. We are so grateful for the quick, friendly, and knowledgeable service Ambrose provided. Because of him, our driver made it to his delivery on time. We will definitely be recommending Wenzel Towing! Thank you!!!!!!!!!

  ---

  Response from the owner

  Thanks Jessie, it is nice to get a compliment for the hard work our employees exert and we greatly appreciate your business.

• E

  Esther Alvarado

  5.0

  After hitting a deer near Dubuque, Wenzel towing was called to haul my vehicle. Dalton was there quickly and was very helpful throughout my first time experience. He gave me a rough walk through about what would likely happen regarding the insurance process and helped me get all of my stuff out of my vehicle that I would need over the weekend since I was traveling. Dalton was kind enough to stay with me for almost two hours while I waited to be picked up! I really appreciated this because I was two hours away from home and two hours away from my destination. He knew I was stressed and nervous due to being in an accident far from home in a town where I knew nobody. Dalton went above and beyond and it was greatly appreciated! Office staff were also very helpful when it was time for me to get the rest of my belongings out of my vehicle!

  ---

  Response from the owner

  Thank you for the nice review, and I hope everything works out for you in the end. And I will be sure to pass this along to Dalton.

More reviews (2)