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This page presents information  related to The Key Depot in Landa, New Braunfels, TX. Obtain contact information of the nearest locksmith to you like opening hours, addresses, phone numbers.

The Key Depot in Landa, New Braunfels, TX | Instant Locksmith

I needed new programmed keys for my car. My experience at Key Depot was great. Polite and respectful employees. Made sure the job was done right. The programmed keys for my car were half the price of the dealer. I left a key at home and brought it back the next business day and they programmed the keys again for me at no charge. Would suggest them to anyone needing car keys.

Thank you for your review Stephen, we appreciate your business!

Loved our experience with Key Depot. The gentlemen installing did a great job getting our safe into a tight spot without any damage. The crew was prompt, responsive and very easy to work with. They were able to source exactly what my husband was looking for quickly. Would love to work with them again!

Thank you Kelsea, we appreciate your business!

Needed the back door lock replaced on my house. The whole process was handled in a very efficient and professional manner. When they arrived with the new door lock it was installed in about 5 minutes and it works perfectly.
In addition to the quality service the price was fair also.
If the need arises I will definitely call them again.

Thank you Jack, we appreciate your business.

Update: Filed a claim with my insurance and had the damages appraised, the total cost to repair is going to be $717.56(attached a photo of the damages appraisal). So crazy that a company can cause $717 in damage and not even apologize for it, but accuse me of making it up/blaming them for prior damages. The customer service at this place is just the absolute worst.

Eddy came to get my car unlocked after I accidentally left my keys in it yesterday at Schlitterbahn. We had just gotten there and parked and wanted to just get the keys now instead of waiting till after we were done in the park. He came and struggled with getting it open for a littler bit, but ended up getting to the door handle and opening it that way. The tool he used was a long metal rod with white plastic or rubber coating on it except for the last 6 inches of it, that part was exposed metal with a threaded and point. My husband even commented after he left how the rod was kind of weird and how the end was just exposed threading. He also used the inflatable bag to open the top corner of the door a little bit. We're young and have had a locksmith open our door before and no damage was done, so we didn't even think to check the door right then. Thinking about it now, it would have been good service for him to even suggest we check it out before we signed the receipt, we were in a rush to get into the park and just didn't even think to check for damages, a mistake on our part. The damages and awful customer service is On them though. Later that evening we noticed about 4 different damages. See attached pictures. The corner of my door was permanently bent outward due to the inflatable bag, the edging of the door frame is roughly scratched and the black coating is peeled off, there are deep scratches above the door handle, deep scratches near the lock button, the rubber coating around the door has a rip in it and the plastic frame the coating is attached to has deep scratches right next to the torn rubber spot. we noticed these after their business had closed so I decided to call the next morning. The woman I talked to wasn't rude at first but basically said we signed a "government" document and am calling the next day telling them about this and that they use metal tools to open the door so damages are possible but I signed the govt doc absolving them of anything. Which frustrated me because she just implied that they can damage your car but clearly won't help if you didn't notice so you went ahead and signed their receipt. So I told her it shouldn't have damaged my car in all those places and that water can actually get in my car now because of the damages they created, and she literally said, a bag won't rip rubber weather strip the metal tool he uses has a rubber tip on the end (which it didn't) and we signed the paper and were fine with it yesterday and are just now calling them about it(implying we made it up or are complaining about previously created damages). So I told her that she just said their tools are metal implying that damages are possible and now she's implying that we're lying. It was $60, I'm not chuffed about paying that and I wouldn't waste my or her time trying to lie to get refunded but since there are so many damages it's frustrating that I have to pay for shotty work and service. She just kept repeating that I signed a govt document and there's nothing she can do. It's kind of ridiculous that they wouldn't want to uphold good customer service and apologize for what happened and offer even a partial refund. She never apologized that they screwed my door up, she implied I was lying and refused to help or apologize because I signed the receipt. If she had been nice and just apologized I would have felt better about still having to pay for this. So, if you use them, check everything thoroughly before signing anything because that's their ticket to worming out of any damage or responsibility they caused.

Outrageous gave one price then put me on hold and quoted me triple what he said and demanded payment upfront without a reason why. Very unprofessional and price gouging trying to take advantage of the situation. Be very aware of these people.

The Key Depot
Landa, New Braunfels, TX

The Key Depot Reviews

4.4 stars based on 186 reviews

Map & DirectionsDirections

Nearby Locksmith Services in New Braunfels

The Key DepotLanda, New Braunfels, TX

The Key Depot Reviews

4.4 stars based on 186 reviews

Map & DirectionsDirections

Nearby Locksmith Services in New Braunfels

The Key Depot
Landa, New Braunfels, TX