Pro-Lock & Safe
Dupont, Felton, DE

Pro-Lock & Safe Reviews

4.3 stars based on 47 reviews

Featured Comments:

• j

  john bolin

  1.0

  WARNING.. BEWARE.. unprofessional install, cheap LOCK, UNPROFESSIONAL service, installed a lock on our Church DOUBLE DOOR.. installer kept the parts and said they didn't fit the door. Left a wooden hole .. $385.00. Never finished the job correctly. BEWARE

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  Response from the owner

  I have researched the amount you are saying you spent with us ($385.00). I can't find a church that has spent this amount. Unfortunately I don't have anymore information to go on. If you would like to give me a call I would love to discuss this further. 302-670-4182

• M

  Michael Underwood

  5.0

  I needed my motorcycle luggage unlocked and it was late in the afternoon. I went to the shop unannounced and the crew was out on a call. I scheduled an appointment for the next morning but said I could return if they could get me in. 10 minutes after I got home they gave me a call and said if I could get there in 20 minutes they could take care of. And they did. Great customer service!

• N

  Nefretiri Williams

  1.0

  I would give zero stars if it let me but it wont. Pro-Lock & Safe came out to get my brother back in his vehicle and they broke his door handle. We called to inform them that their technician broke the handle. Someone was supposed to get back in touch with us and never did. So my brother called back to follow up and now its "oh we don't know how it happened" and Jake hung up on my brother. I think as a professional business its very rude to hang up on your customers and not to follow up then to say there's no way your technician did that with out finding out what happened is ridiculous I will never recommend this company to anyone for any services.

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