Pop's Locks
Graystone, Evans, GA

Pop's Locks Reviews

4.1 stars based on 22 reviews

Featured Comments:

• K

  Kiersten Umber

  5.0

  I had called another company and waited at least a good 10 to 15 minutes when I was supposed to get a callback immediately, so I called PopLocks & my call was answered without hesitation on the second ring, & was immediately in route! Amazing! Thank you!!! ⭐️⭐️⭐️⭐️⭐️

• T

  TJ

  1.0

  This lock smith first attempted to get into the house with a plastic card jammed between the door frame and lock. He did not spend time attempting to pick the lock. Instead, he put in a "blow up" strip between the jam and door. He pumped it up until it broke the strip of wood on the door jam. It popped the door open, but did permanent damage to the door frame. He then re-screwed the door lock into the frame. He responded quickly, but most definitely damaged the door and didn't seem to have any lock picking skills. He forced the door open doing damage to the door frame.

• s

  shan S

  1.0

  Paid $80 for him to break my new, expensive and matching door knob, then get offended when we told him we weren't happy with the new knob he put in because it doesn't match and is much smaller than the one we had (meaning we have to paint the door again to hide the paint that was underneath our larger, nice knob). He didn't even gain us access to our house via the door! We gained access due to the stool he let my husband borrow and a small inflatable air bag, so my husband could pop the garage open. A local locksmith quoted me $15 for the job (residential lock out) but they were going to take longer to arrive. Lesson learned. Shop around and Good things come to those who wait. Not satisfied. Out $80 and a gorgeous door knob that he basically called junk (well, it did keep the locksmith out!). I don't mind paying the man for his time, but leaving a client with a broken door knob, then acting annoyed when they ask you to fix the knob and being confrontational after they tell you they aren't satisfied with the new knob that took the place of their old knob is just bad business! If you say no damage and decide you need to damage something, ask your client first. And be reasonable in your pricing, consider both what you did and didn't do! A lot of that job was my husband needing the proper aids to help him open the garage door. Don't price gauge people because they are down on their luck. Feeling really taken advantage of and dissatisfied with the new lock.

More reviews (7)