Locksmith

Pop A Lock
Creek, Newport News, VA

3.8
(5)Check map
  • Website:
  • https://www.popalock.com/
  • Address:
  • 870 Lucas Creek Rd, Newport News, VA 23608
  • Reviews
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Pop A Lock Reviews

3.8 stars based on 5 reviews

Featured Comments:

  • T

    Tara Palmer

    1.0

    I called this company first thing in the morning and waited till after 6 PM for someone to arrive. I was told that they had a busy schedule which I understand. However after waiting all day I was told a key could not be made for my car and that I would have to get it towed to repair shop and have the electrical system replaced. My sons 2005 Honda Accord was too old to recognize in the system. I then called another locksmith company that a friend referred after telling them my ordeal. That locksmith company came out in less than an hour and had two keys made for the price that this company quoted me for one. The job was done in 15 minutes. I am very disappointed with this company. I have used this company before for lockouts. They will never have my business again. I contacted them and was to get a callback from the manager and never received a call. I was charged a $60 service fee for them coming out and doing absolutely nothing. I was told that I had to pay $60 and that the technician would send me a receipt when she got down the road. The whole experience made no sense. I was sent a receipt that had a signature that was not mine. I feel robbed. Consumers beware!

  • R

    Rich Jenkins

    3.0

    Not giving this location a 1-star because I'm not sure they're the problem. Pop-A-Lock dispatches local locksmiths from a central system. I called for help almost a week ago and was told a local locksmith would call me right back. Still haven't heard from anyone. Shameful! What if I had no other options? At least tell me, or return my call to say you can't make it.

  • T

    Terrence Cartwright

    5.0

    Quick arrival and solution to the problem, very professional

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