Peifer Security Solutions
Cherry, Memphis, TN

Peifer Security Solutions Reviews

4.7 stars based on 29 reviews

Featured Comments:

• S

  Sally Summerlin

  5.0

  The best locksmiths, security experts in Western Tennessee - industrial, commercial, residential. Peifer sells, installs and services the best quality locks. Their techs are prompt, virtuous and professional.

• J

  James Reeves

  5.0

  I wish to acknowledge the professional service provided by Kara at Peifer safe and lock. Kara worked diligently to assure that the service and items I needed for my rental property 1,200 miles away done the next day correctly. Her demeanor was caring and impressive and made sure all my questions were addressed. I personally experience Peifer excellent customer service from her. She provided resolution to all areas of my concern with perfection. She listened to my concerns and in a matter of time resolved each issue. We've all had terrible customer service experiences. Personally, when I receive poor customer service, I give the company one more opportunity to make it up to me before I sever all ties with them and look for an alternative. But others aren't so patient. In most cases, you only get one chance to make a great impression on a customer through your service, Kara did. It's incredibly important to listen to what your customer is telling you. Never assume you know what's best. Listen objectively and ask questions to get to the crux of the customer's concerns, so that you can help them quickly and efficiently. She identified with my concerns as a customer and explain that she would do everything to resolve any future issue if they occurred. She made me as a customer feel important and was sincere with the transaction. By her being thoughtful and interested in me as a customer will help keep me as a loyal prospective customer and share it with all my friends. Respectively, James

• w

  woody p

  5.0

  Techs werw on time, courteous,and efficient. They saved me $$ by repairing my 30 year old gun safe lock( S&G 6700 series) instead of replacement. I am very satisfied.

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